Spa Beerland Chateaux – U Zlaté Hrušky / at Golden Pear

The staff delivers excellent, friendly service. Guests appreciate the unique beer spa experience. The location offers easy access to attractions. Rooms are clean, spacious, and have amenities like a refrigerator and kettle.

Lovely old charm hotel, let down by a few issues. First, on check in we were asked to ‘register’ which meant writing down our names, addresses, phone numbers, passport numbers to a paper book containing the same information of all previous guests. As someone who works in the field of identity theft, I can’t stress enough how bad that is. I tried to make the point that I considered it unsafe but the hotel was adamant it was necessary. In the end we added false details. In my experience what makes a hotel stay is the staff. Unfortunately there is some work needed on that front. The older lady that checked us in was lovely. Chatty and friendly. The young girl with long dark hair (not the girl with glasses) however was just rude. I never seen her crack a smile in the 4 days we were there! Due to the Spa downstairs, the public areas are like a sauna, almost unbearably hot. I was the only person in the room, and I opened the window to get some relief from the heat, she stormed over and closed it, saying she was cold! She really is in the wrong job and lets the hotel down. A nice hotel, and the beer is a bonus. It’s just a bit of a depressing atmosphere.

Loved it! We stayed in a room with a balcony, and it was cosy, clean and comfortable. Great location, very quiet area and in walking distance to loads of cafes and restaurants. The staff were really friendly and helpful and there was free beer - the light beer was especially great!