Hotel Casa Alpina Don Barra
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pragelato-Rua
Hotel Casa Alpina Don Barra
Fr, Via Nazionale, 10, Pragelato-Rua, Piedmont, Italy
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Property Description
The Hotel Casa Alpina Don Barra provides a great place for travelers to relax after a busy day. The Hotel Casa Alpina Don Barra is an ideal choice for travelers who want to take in the sights and sounds of Pragelato-Rua.
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4.2/10
Cleanliness4.2
Amenities4.2
Location4.2
Service4.2
All 39 Reviews
Surroundings
Train: Bardonecchia
(48.5 km)
Landmarks: Chiesa di Soucheres Basses
(490m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Triple Room
Daily housekeeping
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Quadruple Room
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2
Double Room
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Guest Reviews
4.2/10
39 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Average for similar properties in Pragelato-Rua
Guest User
February 29, 2024
Do NOT stay here. The manager is violent, rude & aggressive to guests & his staff. His waiters called him "mental". 2 waiters for 5 guests when we arrived, still 2 waiters for 70 guests over the weekend. The food is basic at best. Buffet often running out and not being replenished. Coffee machine not working, at times. Rock hard bread at every meal. Lights turn off whilst you're walking down the stairs. Fire call points are covered up. Corridor lights tripping the circuit breaker daily. All reported to manager but rarely rectified. No documented control of drinks with your meals. So bills were wrong. Trying to add extra days of tax onto guests bills when they clearly hadn't stayed that long. Can it get any worse? The manager was stopping guests on Sunday evening around 21.30 returning from the restaurant (leaving on Monday after breakfast) demanding we pay our bills. Manager stated nobody would be there on Monday so we had to pay NOW! Germans, Austrians and British. All lined up with his aggressive arms stopping you re-entering the hotel until you paid. He wanted cash payment (paid deposit by bank transfer and card) and was shouting aggressively demanding cash! Why all this fuss? After saying he wouldn't be there on Monday, he was! Manager physically shouting at his waiting staff within earshot of guests, during the evening meal service. How this hotel is in business is a mystery. None of my 12 guest party enjoyed the hotel. We all felt sorry for the staff and 100% will not be returning.
Guest User
February 29, 2024
An unclean, cold and horrible hotel & the facilities within very tired. The receptionist (the owner ) was aggressive, unhelpful and very unprofessional. He verbally threatened a couple of our party when asking for assistance. Stay away!
Guest User
February 27, 2024
Worst experience ever. I cannot begin to find the words for the nightmare we have experienced. We have been yelled at, insulted and treated with nothing but open disrespect. The receptionist (who claims to be the owner of the place) does nothing but threaten people. He is arrogant, rude and offensive. We did not feel safe and, if we could have, we would have left right away. Food does not even deserve to be rated. 1/3 of our group got sick.
Guest User
September 7, 2023
NON HO AVUTO MODO DI ESSERE OSPITE IN QUESTA STRUTTURA. MI HANNO ANNULLATO LA PRENOTAZIONE!!!! GIA'PAGATA!!!!! SENZA AVVISARE. HO TELEFONATO LA SERA PRIMA DI PARTIRE PER AVERE INFORMAZIONI E IN QUEL MOMENTO MI HANNO DETTO CHE ERANO CHIUSI PER LAVORI. LA PERSONA CHE MI HA RISPOSTO ERA MALEDUCATA, SACCENTE E SI È LIMITATO A DIRMI DI CHIEDERE UN RIMBORSO A ***********!!! VERGOGNOSO A DIRE POCO!!
Guest User
February 26, 2023
First of all the beds were not made and there was mold in our room. The sockets didn’t work the cleaner came in our room and took the key and made us pay €50 even though it was on the desk didn’t make the beds properly. The hospitality was awful and aggressive behaviour towards our teachers was disgraceful. Food was rubbish a vegetarian got given vegetables. Beds where not comfortable was falling asleep on the ski slopes. Me and 5 other people were in a room together not enough space for 6 people. The manager had a room next door to us, at 12 am he was moving stuff around and kept Turing the shower on and off constantly. The end of the week the manager squared up to my teacher. And the way the manager treaded his staff was awful he would argue and hit them with frying pans in the middle of the night
Guest User
August 16, 2024
The worst place I could end up, poor quality food, missing receipt, fake slip. Adding insult to injury. Obviously there is no POS. An experience never to be repeated. I strongly advise everyone, if you want to be well, go elsewhere.
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Guest User
March 27, 2024
I had booked, first by telephone and then by email, to spend a weekend in February 2024. Until the deposit was paid, everything seemed to proceed normally. At least until the unhealthy idea of calling a second flight to ask for further information regarding the nearest ski lifts comes to mind. And here all hell breaks loose. I was literally attacked with insults and words of all kinds, the phone was hung up on me twice and, finally, I was "invited" to never call again. To date, obviously, the deposit, despite numerous written reminders, has not been returned to me (even though the booking provided for free cancellation up to ten days before arrival and I canceled practically immediately, almost a month before). The worst experience of my life!! THIEVES!!!
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Guest User
March 21, 2024
Truly rude and rude staff, to every little request we made they responded badly, getting angry and raising their voices, I highly don't recommend it. The breakfast is really poor without even bread. I strongly advise against never coming here!
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Guest User
March 10, 2024
Parking with a climb that is feasible only for experts in snow driving, at the reception you are welcomed by a single rude person, I have never seen so much rudeness in a hotel, for breakfast and dinner, you have to leave the hotel and go to another building, not it's really a comfortable situation since the children had jackets and shoes completely wet, after a hot shower we honestly didn't want to leave the hotel for dinner, we booked the hotel with dinner included for this very reason, 10.30pm in the room with billiards and table football obviously for a fee, a bell like the school bell rings, surprised they invited us to go to bed as they had to close, obviously surprised even though we were a group of 3 families and we would have gladly continued to have a drink and spend time together, we were forced to go to the room.
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Services & Amenities
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Languages Spoken
English
French
German
Italian
Spanish
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeContinental, Italian
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedFree
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 39
The Hotel Casa Alpina Don Barra provides a great place for travelers to relax after a busy day. The Hotel Casa Alpina Don Barra is an ideal choice for travelers who want to take in the sights and sounds of Pragelato-Rua.
The hotel is approximately 49km away from Bardonecchia. The nearest railway station is Bardonecchia, approximately 49km from the hotel. The nearby area boasts an abundance of attractions including Chiesa di Soucheres Basses, Campeggio Magic Forest and Villaggio Turistico Camping Gofree.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
The hotel is approximately 49km away from Bardonecchia. The nearest railway station is Bardonecchia, approximately 49km from the hotel. The nearby area boasts an abundance of attractions including Chiesa di Soucheres Basses, Campeggio Magic Forest and Villaggio Turistico Camping Gofree.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.