MAD Monkey Potts Point

I don’t normally leave reviews, but this experience was so horrific that I felt I had no choice but to warn others. If I could give zero stars, I would. This "hostel" was an absolute nightmare from start to finish. Cockroaches were crawling everywhere – in the beds, across the floors, and even in the reception area, which doesn’t surprise me since the front door doesn’t even close properly. The floor was littered with blood splatters from squashed cockroaches – an absolutely revolting sight. As if that wasn’t enough, rats were running around outside, making it impossible to feel comfortable or safe. Other guests in the hostel were completely inappropriate, adding to an already unbearable experience. When we approached the manager about our concerns, we were brushed off and told this was an "issue with Sydney" – as if the entire city is plagued with the same disgusting standards. There was no apology, just a patronizing response that made it clear they couldn’t care less about the state of their hostel or the safety of their guests. Do yourself a favor: steer clear of this place. It’s filthy, unsafe, and run by staff who don’t care about their guests' wellbeing. This is easily the worst accommodation experience I’ve ever had. Avoid at all costs.

MadMonkey was the first stop in our Australia’s WHV trip. The hostel is cheap for the services included (free dinner every day, event, free beer and more) and it’s a good choose for know people. The location is perfect for visit the city by walk or train

Very nice social hostel, in the hart of Sydney. Free food was very nice and the free gym was very nice as well. Staff was super nice and the rooms and showers were clean at all times. Kitchen was always in great condition.

Many of the guests seem aged (or acting like) 18-22. The hostel has to repeatedly remind of the basic rules of social conduct - wash the dishes, flush the toilet, act like an adult. Hence, all dishes are plastic. Many of the guests are on long-term stays to work odd jobs and party, coming in and out of the rooms during all hours of day and night, often loud despite the no-noise (after midnight) rules. The common areas get rowdy throughout the evenings. The building is crowded and old. Only 2 toilet stalls per floor, often taken or clogged - so need to journey up & down the stairs to find a free one. The kitchen only has 2 sinks and 6 working hobs, so need to line up to use; and the fridges (only 2) are down the hall. The rooms are small and stuffy; beds are so close to each other that only one person can fit in between. There is no AC and only a small corner window - even keeping the room doors open and the 2-3 fans working 24/7 are insufficient to ventilate the smells. Much of the luggage lies on the floor, restricting the already limited movement area. The kitchen is closed off during peak dinner hours (about 17:30-20:30), because staff is cooking and serving the free dinners. But the portions are small and limited, so many cook anyway - mostly after 20:30. When the free dinner is ready (often later than the claimed 19:00), guests line up to the serving window - but staff (and friends) have priority, so the rest needs to wait their turn. Then there’s no room to sit in the common areas, so need to sit outside next to some dumpsters (frequented by cat-sized rats and cockroaches) or eat standing up (if it’s raining). And then the party starts. I can believe some guests like this hostel. But it’s hard to believe anyone would think it’s absolutely perfect, so the 5/5 and 10/10 scores seem surprising. The pros: - in-room storage lockers fairly spacious - power outlets and lights at each bed - free dinners actually taste quite good - free access to a nearby gym (though limited to 4 passes for the entire hostel and 2 hours per session)

Jake was an amazing receptionist. He was so helpful with everything! He not only was so friendly but helped me with my Job hunt in Sydney - which I really Appreciated! Would highly recommend staying here

Mad Monkey potts point is one of the best hostel experiences I had so far in Sydney. The facilities are very clean. The kitchen has a lot of supplies basically everything you need. The staff is super friendly and all in all it was just a really nice experience especially if you travel alone and worry about making friends since this hostel is very social