La Caravella di Positano - Relais & Beach

Pros: - Beach front location although you don’t get a beach front view or porch unless you book their villas. - Very near the port and near all the beach front restaurants and activities. - They give you fresh towels and take out the trash every day. - Very nice staff. Cons: - We had to pay cash. Their terminal wasn’t working properly. We tried four cards in total which all worked fine everywhere else. So we had to find an ATM and withdraw money. - The toilet stinks. For some reason even after cleaning and even after turning the exhaust on, the stink doesn’t go away. - Poor drainage - water and dirt get stuck both in the shower and sink.

Disappointing Experience. As a representative of a travel agency, I am extremely disappointed with the experience our clients had at La Caravella di Positano. I feel compelled to highlight the following issues: - Misleading Parking Information: We were initially informed that nearby parking would cost €50. However, upon arrival, the price was being increased without clear justification. This caused unnecessary stress for our clients. - Last-Minute Hotel Change: Despite booking a room at La Caravella, our clients were unexpectedly transferred to Hotel La Rosa, which is farther from the beach and not what was originally booked — with no explanation provided. - Room Not Honored: The room was purchased specifically at La Caravella, yet the hotel failed to provide it. This is unacceptable, especially for bookings made a full month in advance. - Unprofessional Reception Staff: The staff at the front desk was rude and dismissive. He simply stated that the hotel was overbooked, even though our reservation was confirmed well in advance. - No Resolution Offered: The staff made no effort to resolve the issue. Our clients were forced to settle for Hotel La Rosa, a less desirable option, causing frustration and disappointment during what was supposed to be a relaxing trip. This level of service is unacceptable, especially when dealing with travel professionals. We will be advising our partners and clients to avoid La Caravella di Positano in the future.

The view from our room was to absolutely amazing! The property is steps away from the water. However, you have to pay 30 Euros for seats on the beach. The hotel has beach chairs but they are far away from the beach. The rooms are clean. There are a few stairs to get the rooms. The hotel is super close to the pier. There’s also a lemon tree on the property! No is hot water kettle or coffee in the rooms. There’s also no breakfast available at La Caravella. For the price they should consider putting at least a hot water kettle for tea or coffee.

OMG this place is amazing! We have never had a better hotel room. Here we are, right on the beach with such a great vibe. Reviews from other people on TripAdvisor were off putting but trust me when I say that Rosa and Mario are good people. They are operating a successful hotel business in a crazy popular location and occasionally things go wrong due to the unique pressures of the super busy location. Be nice to Rosa - say Ciao! - and she'll be nice to you. And Mario is super professional and helpful. If you can afford to stay here, it's the best location in all of Positano. We can't wait to come back and say Ciao! once more.

I give this place a 0. If it’s true good to be true then is not!! This should be the name of this hotel We booked the penthouses top room for a 4 night stay. When we arrived we were met by the manager”Rosa” she was rude from the moment we entered, we got worried when she took us the laundry room to check in . After paying the city tax and coping our passports . We went up stairs. They took us to a completely different room then what we booked when i showed Rosa the room we booked she acted like she didnt care and told us this is what we get and there is no refunds . She kicked our bags in the room and then proceeded to get in a yelling fight with us. She made my wife completely uncomfortable after she started yelling at us and saying to beware when we were out the things could get stolen. At this point I demanded to talk to the owner “Mario” he just told us it’s too bad and thats the room we get and if we didnt like it tough luck. At this point my wife had gone to the room next door where a couple of women we here renting saying they had the same issue and couldn’t get involved because they had no other place to stay. After talking to Mario and demanding a refund he said they would not and he would have to sue him (we are in the process with the credit card company ) well at this point we did not feel safe staying there and felt if we left our room our belongings would not be safe. We ended up having to move hotels at a cost to us of 8K. As you know last minute booking in the amalfi can be very expensive . Lucky the hotel took pity on us and told us we were not the first ones with a story like this from this hotel. I wish I would have read the reviews before booking ………if its to good to be true then it probably isn’t!!. This is true here I believe any positive reviews here are from friends or family . We travel a lot this is the worst experience we have ever had in 40 plus years of traveling. Im not even going into how dirty the room and hotel is good luck if you plan on staying here just remember a lot of reviews told you not too!!!