ประภาพร คูรัตนเวช
June 4, 2024
The room does not match the advertised picture. In the photo, a white bathroom with a marble pattern. What resulted was a narrow gray-black bathroom. I booked 2 superior rooms with a friend. The rooms are clearly different. My room is just a very narrow balcony. It's uncomfortable for even two people to stand. But my friend, the adjoining room has a spacious balcony with 2 sets of sofa chairs to sit and relax. When I informed the hotel staff, they responded that because they wanted me to stay in a room next to a friend, they chose this room for me. It was a lower level room than what I paid. Not only that, the staff offered to upgrade me to a better room and I had to pay an additional 1000euro per night. I felt so sorry for myself for choosing this hotel. Not worth the money I paid at all. Even bringing your luggage to the hotel requires you to pay extra for this service. My friends and I walked up high and far from the ground. There was no impression in the room at all. And this hotel is at the highest point of the mountain, it is very difficult for you to walk to restaurants and grocery stores. And this hotel is at the highest point of the mountain, it is very difficult for you to walk to restaurants. or other shops Please think carefully if you want to stay here.
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