Old Victory House Homestay

*One of worst stays I've had* I'll start from the top... Myself and my partner decided to stay here as the pictures looked nice and was in a location we wanted. We pulled up to the hotel, only to have to walk to the sister hotel to pick up the keys, that is fine but the staff there are not very attentive and I waited for 10 minutes before someone came front of house. We were told we can get a parking permit as there is no parking but they don't have any so they will call my partner in an hour to pick one up! Obviously he got no call! When we got to our room the front door doesn't close properly, you have to really force it shut otlr it stays open! We went into the room and was absolutely disgusted at the stains everywhere. The shower door was hanging off on its rollers which actually fell on my partners foot during her shower and cut it open. Shower squirts everywhere, even over the top all over the bathroom. It stated there are hairdryers in the room, which as you can guess, there isn't! Our door handle on the inside was hanging off meaning our room was left unsafe, which my partner was really worried about! We went to put some drinks in the communal kitchen fridge only to be greeted by a vile stench and moldy food left in there (check pictures, i also have videos which show more the extent but cant post unfortunately). The bed was actually unsleepable as the underside that the mattress is on is caved in meaning the bed lent to one side and could feel the wood digging in my back through the mattress. The headboard is placed between the bed and the wall and isn't attached to anything! I'm extremely disappointed and feel robbed of my money from this place, they clearly don't care about customer care, its a huge health and safety risk and I explore everyone to stay well clear of this absolutely diabolical excuse of a "homestay/ hotel".

We booked to stay here for one night with booking.com.When we arrived on Sturday night,we were given room 1 which is right next to the kitchen.very smelly food was being cooked which obviously permeated into the room,we couldnt stay here so we stayed at the Keppel hotel instead. The description dosnt make it clear that there is a shard kitchen where people congregate and can cook what they like! Also room 1 backs onto a little court yard at the back and we didnt like the idea of a back door opening straight into the room! also the bins were not emptied!