Aqua Natura Bay Reviews

Excellent service! We had a great time there.

Very nice hotel, great welcome as well as the person in charge of the breakfast very very friendly, the breakfast complete and of very good quality. Terrific heated swimming pool as well as the hammam, the sauna and the jacuzzi!! Everything was perfect for an ideal stay, restaurants nearby or even that of the hotel. And obviously beautiful room !!!

Excellent as always, from the quality of cleanliness, comfort, amenities, service and cuisine. I strongly recommend

I have visited this hotel before the recent renovation and would like to know about these changes. I am very surprised! I really like the open concept of front desk, bar, restaurant and its decoration. I emphasized the changes made to the room: decoration, comfort and extra facilities (tea, coffee, champagne and minibar). I like the swimming pool built on the terrace and surrounding area. The breakfast is great and I like the idea of the dinner menu. The staff is very friendly and attentive. Congratulations! ! ! 💖

Boa piscina, jacuzzi restaurante lapa comer excelente, tataki de atum e bomba de chocolate super aprovado 😎 Parabéns ao chef

Beautiful entrance and smooth check in to the hotel. We wanted to quickly get out to the pools to take a dip. We dropped our things off in our room and just loved the look of the room and the fact that they had towels available in the room to use for the pools. We had great evening in the lava pools, rooftop pool and heated pool on level -1. We felt extra special and welcomed with a bottle of their blue champagne that was dropped off in our room while we were out. We had lovely massages by Leticia in the morning after a delicious breakfast provided by the hotel. Exceptional stay, thank you for a wonderful time. Wish we could have stayed longer.

Hotel staff were really friendly and made extra special touches as we were celebrating a special occasion. Rooms are spacious and have fantastic balconies overlooking the sea. Very clean and comfortable and lovely breakfast. The only one downside is the soundproofing is not that good so you can hear other guests however this also means you can hear the ocean which is nice. It did not affect our stay. We really enjoyed our holiday and would stay here again.

Excellent stay, with a heated indoor pool and infinity pool on the roof. Steam room, sauna and hot tub available as well. Room cleaned daily with chocolates left on the bed!

Badly organised hotel. Arrived 5:30pm and room wasn't ready. This wasn't a one off as there were 4 other couples waiting with same problem. We had to ask for things several times before anything was done. Generally staff very unenthusiastic with a few exceptions. Drinks were very highly priced compared to other places on island. Almost double in some cases. Food was average but again very expensive for quality. Bizarre and sexist artwork in toilets. I would avoid this hotel.

Had an excellent stay at this hotel! The facilities are robust, and the staff is incredibly friendly. The operation time for the swimming pool and sauna until 22:00 was convenient, providing a relaxing experience after a day of hiking. Overall, we really liked this hotel and would highly recommend it.

Such friendly and helpful staff. Really nice breakfast but elements of half board dinner let the meal down eg potato rosti turned out to be a frozen hash brown. The very cheap and nasty blue fizz that is meant as a bonus only leaves a bad taste in more ways than one. Overall a very good hotel for the money.

Gorgeous views, friendly staff and hospitality. Good variety for breakfast. Can only fault not having air-conditioning around the hotel and in the bathrooms. Cleanliness could improve.

Very good location , large rom with everything you need.

3 couples in our group. 2 got wine and glasses, 1 did not. Both on 3rd floor. I was on 4th did not receive wine.