Hotels Near Livraria Lello in Porto

This is a family-managed hotel in an excellent location. The father and son have a very good service attitude and feel at home. The restaurant next door to the hotel is a retro-style specialty restaurant. There are fado and jazz piano performances in the afternoon and evening. The service is warm, the price is not expensive, and the taste is excellent! We must come every night! A hundred meters walk is the famous Harry Potter bookstore, and other attractions are not far away. It is a great travel accommodation experience!

Super pleasant stay, in a central place but very quiet. The clean and very large room. I had everything I said in the description. Impolite bathroom. Entry system with very good code and video surveillance. I had to walk to another hotel to pay the taxes but I was just 10 minutes walking.

Very good experience. We enjoyed the classic style and the light going through. Maybe the only limitation is the size of the rooms, that are small. On its surroundings there a lot of night life with Bars, Cafeterias and Restaurants. Good choice for the price.

Ideal location, you can get to the metro minutes 10-15 on beautiful streets. Nearby a ton of cafes and restaurants of different price categories. The room itself is not big. There is no refrigerator. But it is very comfortable. There were no cockroaches, no ants, no dirty clothes as it was written in other reviews. There are a few night bars downstairs. It's very noisy, the guilt of the votes. But it doesn't stress me, I can sleep at least on a disco. But 99% of people won't like it. There are berushes in the room, but they're unlikely to help. The biggest minus of a hotel that overlaps a lot of its pluses is that the staff member can enter your room without your consent and permission in your absence. Like they did to me. What they did there was not clear, but there was a dirty black straw (photo applied).

I was traveling alone and was very tired as it was my last trip. We were upgraded for free, so we rested very comfortably in a spacious space. The staff are friendly and the location is very good. Next time I travel, I want to visit again.

The room facilities are top-notch, with an extremely comfortable bed and pillows that are perfectly soft and supportive. The bathroom is spacious and bright, equipped with premium amenities. Additionally, the advanced entertainment system and free high-speed Wi-Fi make the stay incredibly enjoyable.

Location was good. HOWEVER, An incident happened during my stay and I felt the incident management and service recovery process was bad. Some pipe in my room burst at around 10pm and a few of my clothes and brand new duffel bag was soiled. I went to the reception to explain the situation immediately. The staff couldn’t move me to a new room as they were fully booked. Was told that I had to wait till the next day when the manager report for work to talk about the matter. They offered free breakfast which I rejected as I was not interested. Did not offer any laundry services regarding my affected clothing and bag and I was expected to wash it on my own? The next day around 430pm, I went to the reception counter to speak to the manager and was told to wait for awhile (not sure for what?). Waited for ~10 minutes and asked what was I waiting for, and was told to wait further and she will speak to us. Shortly after, she explained the situation and offered a free breakfast again which I rejected. I informed her that the stains on my brand new and unused bag were still visible. She then mentioned that I could bring my bag for dry cleaning and they will compensate me if I showed them the receipt. Felt that they should be the one to bring my bag to the dry cleaning services and bring it back to me instead of getting me to go on my own as I’m supposed to be a guest exploring the city while I’m here for vacation? And it was due to the pipe issues which they should have been responsible for? Anyway, I explained that I was going to leave the city the next night and queried if the dry cleaning services would be completed by then to which I understand this is something none of us can guarantee. Hence this option wasn’t that feasible. With that, she offered to refund me for one night stay which I agreed. Thereafter I asked her to locate the nearest dry cleaning services for me and she provided me the address of a self service laundry services near the hotel. I went to wash and dry the bag and went back with the receipts to ask for the compensation but was informed that it is an “either or”option. She said that since I have already accepted the one night refund, I have to pay for the cleaning services myself. I was too tired to argue and my mood was already ruined by the entire incident. Felt so dissatisfied with the entire service recovery process.

we were happy to have booked this hotel which is right in the center of everything. Our room was well designed, furnished, and functional. It is clean and our unit facing the square. Yet it is not noisy at nights for a good sleep. The receptionists are helpful and friendly. We love the bar serving good wine and beer and the it is relaxing after a long day out. The breakfast is superb . We love their portugese tart placed at the reception counter. Will surely recommend to our friends to use this hotel .

The location is good. There is a supermarket and a fast food restaurant. The contact area is a bit dark and the appearance is a bit old. It is easy to wonder if you have booked the wrong place😁. The room is not big but clean. There are some small restaurants downstairs of the hotel.