Faria Guimares Porto Centro

The property provides affordable rooms close to dining spots. Its convenient location near transport hubs allows easy exploration of Porto. The rooms offer comfort, space, and reliable air conditioning.

I recently booked a two-night stay at this hotel in Porto, expecting a comfortable and welcoming environment. Unfortunately, the reality was far from it, leading me to cut my visit short and seek accommodations elsewhere. Upon arrival, the pervasive **stench of cigarette smoke** was immediately apparent, permeating every corner of the property. The room assigned to me was in a **terrible state**; the shower was broken, and the toilet seat was close to detaching completely. The situation turned worse by the staff’s behavior. When I attempted to set out and explore the city, the person in charge **confronted me aggressively**, insisting that I leave the room key at the front desk. Her English was limited, and she was **unwilling to communicate** through a translator app. This interaction left me feeling **unsafe** and **distrustful** of leaving my personal belongings in their care. Regrettably, the staff member’s solution was for me to carry my luggage with me throughout the day, which was impractical and dismissive of my concerns. Due to these circumstances, I am compelled to **advocate for the removal** of this property from booking platforms to prevent future guests from enduring a similar ordeal. I am requesting a **full refund** for this unacceptable experience and strongly advise against staying at this establishment.