Guest User
April 23, 2023
The hostel is located in a very central area on Rua Santa Catalina, blocks walking from the Sao Bento station, metro station and tourist spots. I would like to highlight the attention of Justiniana, the hostel receptionist, who is always very well-disposed and has good energy. She welcomed me very well and we checked in before the established time. They should allocate rooms exclusively for people who decide to live there for long stays (these people are like they take over everything in the room: lockers, common spaces). The hostel is quite old and going up 4 floors to get to the room because the elevator hasn't worked for months is not so pleasant. They should improve the cleanliness (it doesn't stand out for that). Better ventilation in the rooms (there is a terrible smell of confinement and lack of dirt). There should be bathrooms on the floors and not just the one in the room. It is an old building that needs maintenance and improvements to offer a better service. I think there are better options in the city.
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