The Editory Garden Baixa Hotel

The ROOM is not user-friendly. The spaces inside are not well distributed. The hangers don't fit well in the "open wardrobe", the AC can't be controlled, the water pressure from the sink is very low and the coffee machine inside the drawer is almost hidden inside. The LOCATION is good if you plan to go to city center (bolhao market) but not convenient if you wish to go to Ribeira by waking. The entrance to the parking space (20€ per night) is very tiny and not easy to access; they didn't park the car for us as most hotels do. For 1 night we had no hot water and we had to take cold shower. We didn't receive any welcome kit (usually they give you a sweet, a small pastel de nata, but they didn't to us). Breakfast is a small buffet with limited options. The entire experience at this hotel is definitely not worth the money they charge p/night, roughly 125€. Not recommended 2/5

Great hotel, very aesthetically pleasing. Location wasn’t very central but still close enough to get everywhere

This hotel was disappointing. Our room was "ready" upon arrival but when we entered the room we could see that it hadnt been cleaned (bed wasnt made, garbage in the garbage can, dirty towels on the floor, etc). We were asked to go back to the lobby and wait for it to be cleaned. They offered us a "gift" to make up for it but it was wine and cookies (which I could not consume). The following day the AC in our room broke and it was minus a million in the room. We had extra blankets but that was not enough. They did not have any staff on hand to fix the AC and no other rooms to move us to. We were compensated 1 breakfast (not 2 even though there were 2 of us in the room). We would have preferred a refund on this room. Overall the room was updated and the location was good but we did not have a good experience here.

We stayed at the Editory Garden Porto Hotel in October 2024 and very much enjoyed it. The hotel is on a quiet street but still very walkable to the main touristy areas. It is calm and the rooms and common areas and tastefully decorated and tranquil. Our room was modern and well cleaned and maintained. We had a small issue with the A/C but other than that the room was perfect. The staff- Raphael and his colleagues at the front desk and Dany and her team in the restaurant couldn’t have been more friendly, patient, kind and full of sunshine and passion or their work. It really shows when people do their jobs with love and that feeling made our stay feel so warm and welcoming. I have never had a better breakfast at a hotel anywhere. Period. Love is in the details… and this staff certainly knows how to make you feel at home! I would stay there again when we come back to Porto!