Cervo Hotel, Costa Smeralda Resort

The service couldn’t be any better but facilities could be improved.

Oustanding service and location

Absolutely Horrific – Stay Away at All Costs This was one of the most vile and unacceptable hotel experiences I’ve ever had. Our room was infested with mold, and to make matters worse, there was urine on the toilet seat when we first entered the room — a clear indication that it had not been properly cleaned or inspected. The hotel staff were shockingly unhelpful and completely unaccommodating. When we brought the issues to their attention, they offered no apology, no compensation, and no meaningful solution — just a switch to another room that was just as filthy and disgusting. There was zero concern for guest health or safety. The conditions were unsanitary, the service was non-existent, and the management clearly doesn’t care. Do yourself a favor and do not stay here under any circumstances. This place should be inspected by health authorities — it’s that bad.

Property is in an expensive location but the actual hotel is very average with a below average pool area and not great views. Great if you want to shop at luxury stores. Very expensive for this hotel in my opinion.

Amazing hotel perfectly located with so many dining options. All staff so friendly and accommodating.

This hotel is exceptional! My husband and I really enjoyed our stay at the Cervo hotel. This hotel has it all! amazing views, great restaurants, secluded beach, and breakfast. Their staff is genuinely nice and accommodating. I want to thank Luigi from the concierge desk for the tour recommendations and arranging our car rental. Antonella from the breakfast restaurant prepared for me a homemade tea when I told her I was not feeling well. All these details make this hotel a unique one. If you want to have an unforgettable experience in Porto Cervo, you should stay at the Cervo hotel!