Porto

Hotels Near Aquaris in Porto

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Aquaris

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Charming Antas House
Charming Antas HouseCharming Antas House
0.16km from Aquaris
With a stay at Charming Antas House, you'll be centrally located in Porto, within a 5-minute drive of Porto City Hall and Porto Cathedral. This guesthouse is 2.9 mi (4.7 km) from Porto Historic Center and 2.7 mi (4.4 km) from Ribeira Square. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this guesthouse include concierge services, an arcade/game room, and gift shops/newsstands. Grab a bite from the snack bar/deli, or stay in and take advantage of the guesthouse's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite. Stay in one of 6 guestrooms featuring flat-screen televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

SSHUWEN 2018.10.10
The bed and breakfast is good, the proprietress is very nice, and the breakfast is also great.
Perfect
25 review
4.9/5
Price from
NZD 317
per night
Check Availability
AC Hotel Porto
AC Hotel PortoAC Hotel Porto
0.49km from Aquaris
Our accommodation in Porto features facilities and infrastructures of the highest quality, and is located in one of the oldest and richest cities in Portugal, home of the world renowned Port Wine. This hotel is situated just 300 metres from the Estádio do Dragão, soccer stadium, and its metro station in the Antas District has an easy and quick access to the city centre, airport and train Station. It is also close to a shopping center with more than 80 shops and restaurants, perfect for enjoying a dinner or going shopping. AC Hotel Porto is a modern and welcoming hotel which includes AC Lounge, temporary limited schedule, fully equipped fitness center, business centre, and several event rooms which can serve to hold anything from business meetings to conferences. Our qualified staff is here to help you organize a successful event. RNET nº 788

GGuest User 2022.06.11
If possible, I would suggest avoiding this hotel. There were many issues with this stay. Let me attempt to break this down in a structured way: Hotel: This hotel has no Porter, no trolley cart. So if you’re traveling with a family and have bags / need baggage assistance you’re on your own. There are A LOT of mechanical issues at this property. When I went to use the urinal in the lobby the pee quite literally just poured out the bottom of the urinal and straight onto the floor as though the plumbing were not even connected. Yikes! And they admitted that they were aware when I told them they NEED to close that bathroom. The entry way automatic doors were misfiring. Randomly opening and closing. Kind of like an obstacle course. The elevator sensors didn’t work and on 3 occasions tried to eat me or my kids. At one point the elevator door closed so violently that it knocked me backwards and my 2 and 5 year old were left in the elevator by themselves. Thankfully they pressed the correct floor number. Service: As a Lifetime Titanium Elite we’ve grown to appreciate the little things that a property can do to make your stay special. That’s not really in the vocabulary for this place. For starters, we booked 2 rooms because we knew that with 2 kids and 3 adults we needed to have space. Despite reaching out to the hotel and letting them know that we’re a family traveling together they tried to put us on 2 separate floors. Cmon. Also we submitted our Suite Night Rewards which is a voucher that you earn and it entitles you to a suite upgrade if one is available. Not to be confused with just “expecting” an upgrade. Oddly (and against company policy) they redeemed our Reward but then didn’t give us a suite because they claimed that only the room that the person with the status was staying was eligible. Sorry, but that’s not even remotely true. It’s like saying that you can only redeem your points for the room you’re saying in. 🤣 And let’s talk about the little things. Water. Guests with status are entitled to 2 bottles of water per night. I’ve stayed at over 100 properties. Congratulations AC Porto on being 1 in 100 in the worst possible way. They refused to give us water and advised that we could buy it from the mini bar. We were given 1 bottle per room. So 2 total bottles of water for 5 guests. For 1 night. If you have status and you’re reading this, I apologize for making you spit out your coffee. But seriously. It’s bizarre. You have to stay 75 nights per year to earn Titanium status so there’s a lot of revenue being fed to the chain. It’s a bottle of water for fffffs sake. Oh and again, for folks with status, you’ll know that you receive a welcome gift. It’s either points or breakfast. Here at the lovely AC Porto their breakfast is €15 per person, and the Welcome Gift is €10 credit. So in essence they’re giving you 1/3 of breakfast. And that’s only for ONE room. They do not extend that amenity to the second room that we paid for. Room: S
Very Good
49 review
4.2/5
Price from
NZD 218
per night
Check Availability
Hotel Jaguar Oporto - Airport to Hotel and City is a Free Shuttle Service
Hotel Jaguar Oporto - Airport to Hotel and City is a Free Shuttle ServiceHotel Jaguar Oporto - Airport to Hotel and City is a Free Shuttle Service
1.07km from Aquaris
With a stay at Hotel Jaguar - Oporto / Airport - Hotel and City is a free shuttle Service in Porto (Centro / Baixa), you'll be within a 5-minute drive of Bolhao Market and Porto Cathedral. This hotel is 2 mi (3.2 km) from Dom Luis I Bridge and 2 mi (3.3 km) from Casa da Musica. Make use of convenient amenities, which include tour/ticket assistance and a vending machine. Enjoy a meal at Restaurante Hotel Jaguar, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is complimentary (available on request). Make yourself at home in one of the 66 individually decorated guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

GGuest User 2023.09.26
Absolutely delightful stay at the Hotel Jaguar for my birthday. The hotel was exactly as described at booking and exceeded my expectations. From checking in to checkout, I experienced professionalism, courteous, and friendly hospitality. I didn't have breakfast in the restaurant, opting to make use of the complementary fruit plate in the room for a breakfast in bed the following morning. Chose to have dinner at the hotel in the evening, which offered a set menu with a choice of dishes that was extremely generous and reasonably priced. It's somewhere I will definitely stay again should I return to Porto.
Outstanding
98 review
4.6/5
Price from
NZD 161
per night
Check Availability
Monte Carlo Love Porto
Monte Carlo Love PortoMonte Carlo Love Porto
1.75km from Aquaris
With a stay at Monte Carlo Love Porto Guesthouse, you'll be centrally located in Porto, within a 5-minute drive of Porto Historic Center and Porto City Hall. This guesthouse is 1.6 mi (2.6 km) from Ribeira Square and 1.3 mi (2.1 km) from Porto Cathedral. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This guesthouse also features a hair salon, tour/ticket assistance, and a picnic area. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge. Make yourself at home in one of the 6 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

GGuest User 2022.09.27
This place is actually an old motel that has clearly gone bankrupt and still tries to get naive customers to a trap. It smells of mold, there is no shower ( just a broken whirlpool ), there is no maintenance and the staff is clearly unwilling to look after the guests. To make it worse - if possible - they tried to cheat Booking pretending I was not there ( although I have my credit cards statements to prove ) just not to pay their commission. When I wrote this on the Booking review the owner was extremely impolite and aggressive , as his plote was denounced. Honestly, it makes no sense staying there even if it was for free. Run away from this joint!!
13 review
3.5/5
Price from
NZD 76
per night
Check Availability
Stay Hotel Porto Centro Trindade
Stay Hotel Porto Centro TrindadeStay Hotel Porto Centro Trindade
1.98km from Aquaris
In the heart of Porto, Stay Hotel Porto Centro Trindade is within a 5-minute drive of Bolhao Market and Porto Cathedral. This hotel is 1.5 mi (2.4 km) from Clerigos Tower and 2.3 mi (3.6 km) from Museum of Port Wine. Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless internet access. Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Lleahb19 2020.02.19
Having had to leave our previous 'hotel' as it was so horrendous we arrived here where we were greeted with very friendly staff and a warm lobby. They sorted us a room and must have given us a really nice room following our bad experience as we were on the 6th floor at the back with a lovely view of the city. The room itself was really quite large and the bed was extremely comfortable. We slept so well! There was a TV, free wifi, AC/heating and a really nice bathroom. The bar/room service menus were reasonably priced and the staff had great knowledge of the city. The hotel itself is about a 5/10 minute walk from the main station you arrive in to from the airport which was really handy for our early journey on our final day. Would stay here again if I went back to Porto!
Excellent
56 review
4.4/5
Price from
NZD 134
per night
Check Availability
Hotel Premium Porto Downtown
Hotel Premium Porto DowntownHotel Premium Porto Downtown
2.55km from Aquaris
Hotel Premium Porto Downtown provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Start your day stress-free at Hotel Premium Porto Downtown as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

GGuest User 2024.04.20
The hotel service was incredible, very good breakfast, the room was super good, the bed super comfortable and the bathroom was large. It is very well located. I walked everywhere and it didn't take long.
Excellent
78 review
4.5/5
Price from
NZD 227
per night
Check Availability
ABC Hotel Porto - Boavista
ABC Hotel Porto - BoavistaABC Hotel Porto - Boavista
3.31km from Aquaris
With a stay at ABC Hotel Porto - Boavista in Porto (União de Freguesias do Centro), you'll be within a 5-minute drive of Casa da Musica and Livraria Lello. This hotel is 2 mi (3.2 km) from Porto City Hall and 2.1 mi (3.4 km) from Ribeira Square. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

GGuest User 2023.04.15
Great location close to the Metro, although a bit noisy as there is construction outside and a barking next door. The rooms are tiny with minimal amenities. This is not a 4 star hotel as our package promised. Just a heads up, they charge you for extra coffee pods. Staff here is professional and very helpful-they wear many hats! They helped us book an amazing tour. Walking distance to shopping, an amazing indoor food court, and grocery stores. The breakfast room is very nice, and has good selections.
Excellent
60 review
4.3/5
Price from
NZD 146
per night
Check Availability
The Central House Porto Ribeira
The Central House Porto RibeiraThe Central House Porto Ribeira
3.32km from Aquaris
With a stay at The Central House Porto Ribeira - Hostel in Porto (Centro / Baixa), you'll be steps from Ribeira Square and 4 minutes by foot from Porto Historic Center. This hostel is 0.3 mi (0.5 km) from Porto Cathedral and 0.4 mi (0.7 km) from Dom Luis I Bridge. Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a communal living room. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Make yourself at home in one of the 22 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.

GGuest User 2023.08.17
The hotel is located in a very good state of the city and is very new. The hotel is very helpful, careful and pleasant! Some basic services are paid as a shower towel or a slipper.
Excellent
46 review
4.4/5
Price from
NZD 34
per night
Check Availability
Rubens Hotels & Spa
Rubens Hotels & SpaRubens Hotels & Spa
3.67km from Aquaris
With a stay at Rubens Hotels & SPA, you'll be centrally located in Vila Nova de Gaia, within a 5-minute drive of Porto Historic Center and Porto Cathedral. This hotel is 0.6 mi (0.9 km) from Dom Luis I Bridge and 2.2 mi (3.5 km) from Ribeira Square. Take advantage of recreation opportunities including an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services. Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite. Stay in one of 71 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.

2023.09.14
Outdoor pool for hot days amazing, restaurant with tasty food and drinks. we bought a boat trip to the 7 bridges, the reception arranged the trip for us. room very clean, we stayed for 4 days and the room was already clean when we arrived
49 review
3.9/5
Price from
NZD 175
per night
Check Availability
Park Hotel Porto Gaia
Park Hotel Porto GaiaPark Hotel Porto Gaia
5.76km from Aquaris
Located in Vila Nova de Gaia (Canidelo), Park Hotel Porto Gaia is within a 10-minute drive of Porto Historic Center and Casa da Musica. This hotel is 4.2 mi (6.7 km) from Ribeira Square and 2.2 mi (3.5 km) from Dom Luis I Bridge. Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a television in a common area. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite. Stay in one of 112 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

GGuest User 2023.05.18
We stayed at this hotel on a bed and breakfast basis for 7 nights. The hotel was modern and clean, staff were very helpful. The room was cleaned daily and products restocked. The location was perfect for us as situated close to motorway. We had a hire car for the week so the hotel car park was great for us. Burger King was next door so handy if wanted a quick coffee day or night. The hotel does have a bar. Breakfast was scrambled eggs, bacon and sausage, alongside a full continental selection. I recommend this hotel, we would certainly stay there again.
Very Good
41 review
4.2/5
Price from
NZD 113
per night
Check Availability
See all Hotels near Aquaris

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.0/5
66 review
Hotel Palanca
Porto | 1.46KM from Aquaris
4.1/5
48 review
Lounge Inn Guest House
Porto | 1.43KM from Aquaris
4.1/5
26 review
GuestHouse Marquês
Porto | 1.36KM from Aquaris
3.7/5
0 review
Owls Hostel Ribeiro
Porto | 1.55KM from Aquaris
4.5/5
95 review
4.4/5
75 review
Pur Oporto Boutique Hotel by Actahotels
Porto | 1.75KM from Aquaris
4.4/5
44 review
The Editory Garden Baixa Hotel
Porto | 1.85KM from Aquaris
4.6/5
103 review
Castelo Santa Catarina
Porto | 1.51KM from Aquaris
4.4/5
82 review
Acta The Clover
Porto | 1.95KM from Aquaris
"Great location""Great stay!"
Select dates to view prices
4.4/5
1 review
Signature Apartments Santa Catarina
Porto | 1.79KM from Aquaris

Latest Reviews for Porto hotels

Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
GGuest UserStayed here for 7 nights and was in 3 different rooms. Good News: Staff is great, especially Joanna and Marina (?) at front desk, and Paulo (?) and other bellman Overall decor is dated and needs refurbishing. Comments re: rooms… Room 234: Larger and very quiet with robe/slippers. Headboard is torn. Bathroom door in the way of toilet & bidet; need to close door to access. … Rm 232: Corner Suite. Beautiful but TOO NOISY. Despite wearing earplugs, closing double-paned windows + lowering electronic blackout shades outside bedroom window, still had trouble sleeping due to street noise (trucks, motorcycles, etc). Noise through evening and early morning hours when bins picked up. Windows need another layer to soundproof… Room 411: New side of hotel, VERY small room; no slippers/robe offered, better layout of bathroom. No view but very quiet. Bad news: For the amount charged per room (almost €200/night or more) + standard hotel tries to maintain, complimentary coffee and water should be available every day of stay, not just day #1. Beautiful view and good food from rooftop bar but VERY SLOW service. Tips: Location is by river so about 1-2 miles from city center which is uphill from hotel. Other option is to use Uber. Tram stop and supermarket conveniently located within 1-2 blocks of hotel. Can take tram toward Dom Luis Bridge to check out restaurants with great river views: Bacalhau (very small and don’t take reservations) or Vinhas d’Alho restaurant next door, takes reservations and has more outdoor seats. Overall: Wonderful, helpful and accommodating staff in lovely location but you could find better value other places, like the many ”AL” accommodations (private apartments similar to Airbnb).
Vincci Porto
Vincci Porto
Porto
Price per night from: NZD 170
4.6/5
Outstanding
GGuest UserOK so we arrived very early and the whole of the front and one side of the hotel is surrounded by construction for the new metro. I really feel for the staff but they were handling it well. We did have to wait a long time to check in but that was because they wanted to give us a room away from the building work. The junior suite was great and the welcome was fab. Breakfast was stunning and the staff were adorable.
4.6/5
Outstanding
GGuest UserWow- what a great location and eclectic hotel. Staff was very welcoming, happy, energetic and went out of their way to offer directions and recommendations to restaurants. Clean room, crisp sheets, well maintained. The hotel itself is right across the street from the Cathedral and is central to so many tourist sites, restaurants and shops. We truly enjoyed our stay here and highly recommend this hotel.
4.5/5
Excellent
VVoyager22474143875Recently stayed here as part of my husbands 70th birthday, hotel kindly upgraded us to a deluxe room and there was a small cake waiting for us which was a lovely touch. The room was really lovely, only downside is that they only give you 1 free bottle of water per visit and only few pods for coffee machine which given it was a deluxe room a bit poor. However, apart from this small glitch, everything else we could not fault at the hotel. Bed was very comfortable, reception staff were very helpful in advising us on on areas to visit. Lovely continental breakfast and cooked one but not to order so on hot plates instead, local restaurants nearby which I would recomend are Solar Moinho de Vento & Meia Nau, which are both 5 mins walk away.
Chic & Basic Gravity
Chic & Basic Gravity
Porto
Price per night from: NZD 320
4.5/5
Excellent
GGuest UserEs un Alojamiento que esta pensado para robar al turista. NO es una persona. Es la empresa o quien la gestiona que armo un sistema de robo. LEAN OPINIONES EN GOOGLE POR FAVOR. Y estoy seguro que hay gente a la que le robaron pero no se dieron cuenta por no contar todo el dinero en el momento y seguir viaje. Nos dijeron que tenias que poner un cartel para que te hagan el cuarto y sino no entraban. No dejamos el cartel y cuando se denuncio el robo, y después de demor**** 3 días, nos dijeron que vieron en las cámaras que entraron a arreglar la cortina que no funcionaba. Primer punto la cortina cuando nos fuimos seguía sin funcionar. Segundo nunca nos avisaron que iban a entrar al apartamento. Tercero no nos informaron que entraron, tampoco cuando hicimos la denuncia sino después que pedimos que revisen las cámaras. Quien entra a robar con cámaras en los pasillos? de nuevo LEAN OPINIONES EN GOOGLE. Es sistemático y armado por la empresa o quien la dirige. Nos reconocieron que entraron al cuarto, cuando no lo pedimos y no nos avisaron. Parece que en Portugal se puede entrar a un departamento ocupado a hacer supuestos arreglos sin avisar a los huéspedes. No lo había escuchado nunca. Y lo mejor reconocen que entraron al cuarto, pero como dentro no hay cámaras no pueden dar fe de que nos robaron. Pero de nuevo no fuimos los únicos. En otro cuarto también entraron, abrieron las valijas pero no encontraron dinero. Y quien dice ser el manager, se hace el desentendido. Por eso sostengo que es la empresa quien tiene armado un plan de robo a los pasajero. La otra opción es que nosotros y los otros huéspedes de otros paises, nos hayamos puesto de acuerdo para hacer falsas denuncias... Eso si estaría bueno que nos expliquen como fue que denunciamos un robo sin saber que alguien había entrado al cuarto?? Tuvimos suerte parece... Porque el cuarto no se limpio, y no nos avisaron que alguien iba a entrar o entro... o sea denunciamos el robo y justo en las cámaras se ve que alguien entro... raro que no solo seamos deshonestos y perdamos tiempo de nuestras vacaciones en falsas denuncias, sino que también somos magos...
My Story Apartments Porto - Santa Catarina
My Story Apartments Porto - Santa Catarina
Porto
Price per night from: NZD 187
4.4/5
Excellent
LLululove.icecreamNew hostel w perfect position. It’s placed in the central so u don’t need to buy ticket for public transport. U can walk from the hostel to many places to visit They also nice and support if u need any help I will come back here if I go to Porto again. XD
Rosalma Hostel
Rosalma Hostel
Porto
Price per night from: NZD 21
4.4/5
Excellent
XXIAOYUANWhat a royal style! I really like the interior design and the elevator is so interesting! Great location, walking distance to main attractions. Breakfast is good too! There is a complimentary tasting of Porto grape liqueur at the front desk and a lounge with coffee and other refreshments.
4.3/5
Excellent
LLULUAwesome accommodation experience, the core location of the Du Ruo River, the beauty and food, the hotel staff are very nice, also help me with the Taxi when I am going to book, the breakfast is also very good, the room is better, it is not small in Europe, the bathroom More big, no sense of urgency, if you come back to Porto next time, you will definitely live here again.
Descobertas Boutique Hotel by Aspasios
Descobertas Boutique Hotel by Aspasios
Porto
Price per night from: NZD 273
4.2/5
Very Good
GGuest UserI have stayed in this hotel recently for weeks on end, so I think I can write with some authority about what kind of hotel it is and what can go wrong from the customer's point of view. Perhaps the biggest issue is noise. There appears to be little soundproofing between the rooms, and it is clearly unfit for purpose. Worse still is how the noise can sometimes be dealt with. On a recent visit I had a very unpleasant experience on my first night back to the hotel. At 1am, there was a lot of noise from the room of one of my neighbours. I called reception and spoke with Claudio, the person in charge. I explained the situation and asked to change to another room. Claudio sounded sceptical and said he was going to check the room from where I said the noise seemed to be coming. I told him that I was hearing noise not from the corridor but from my room, and predicted that he might not necessarily hear anything from the corridor. He phoned me back and said: ”the weirdest thing is that I heard no noise”. I told him it wasn’t at all “weird” and reminded him of what I had said. He suggested that I move to the room next door - the other side of the room from where the noise was coming. I told him I wanted to move away from, not stay beside, the noisy room. Soon after I moved to the new room, a couple entered a neighbouring room and started to shout and argue. I spoke to Claudio again. He sounded even more impatient now, and again expressed doubt that there was any noise occurring. He told me that I could move to yet another room - but warned me: ”you will still have neighbours no matter where you go.” It was now after 2am, and I was exhausted. Claudio's badge was not visible as he walked in front of me, and so I asked him what his name was. He turned around and said ”Claudio” and then pointed to his badge and said, sarcastically, ”you can see it on my badge.” I asked him not to patronise me, that I was not stupid, and also that I did not have to be reminded that there are always neighbours in a hotel. I reminded him that, as a frequent visitor to Eurostars hotels (I had spent almost 4 of the previous 12 months living in them in and around Porto) that I had never encountered such unprofessional, patronising, rude and arrogant behaviour from a Eurostars employee or one from any other hotel. Eurostars later asked me to give an account of my stay there. I told them about the above experience. I did not receive any response from them. However, when I spoke about the incident to the manager, Marco, he told me he was aware of my complaint. His position about it was strangely ambivalent. After apologising, he qualified the apology with: “I would ask you to look at it from our point of view.” His point that we all have bad nights. True enough, but there are limits to what a customer should be expected to tolerate. Another night, after 1am, when I asked to change room again due to noise next door, another person in charge, Ruben, curtly told me I could on
Eurostars Heroismo
Eurostars Heroismo
Bonfim
Price per night from: NZD 182
4.1/5
Very Good
GGuest UserParfait! Nous avons passé 3 nuits dans cet hôtel, tout était très bien. La gentillesse de l'accueil à notre arrivée, la personne se plie en 4 pour nous faire comprendre tout, est réellement à notre écoute et veut nous aider. La réception ne se trouve pas au même endroit, à quelques rues seulement. Arrivé à l'appartement, un digicode nous permet de rentrer dans l'immeuble, puis une fois à l'intérieur, une boîte à clefs avec un autre code permet de récupérer les clefs du logement. L'appartement était parfait. Propre, agréable, joli, j'ai beaucoup aimé les boiseries. Une partie nuit, une partie jour avec salon salle à manger TV et cuisinette avec micro-onde, bouilloire, cafetière Krups à dosettes. Des couverts et de quoi manger y figurent également, ainsi qu'un mini réfrigérateur. Salle de bain avec grande douche et meuble où déposer ses affaires, WC séparés avec fenêtre. Énorme baie vitrée. Chambre avec placard suffisamment grand. Parquet partout. Le ménage a été très bien fait, je dirais même parfait par rapport à certains lieux parfois même 3 ou 4 étoiles visites parfois !les petites attentions de la femme de ménage à nous plier les serviettes joliment étaient très agréables. Dès que vous avez besoin de qqch, vous demandez et ils y répondent immédiatement. Le petit déjeuner, lorsque vous l'avez demandée, est déposé devant votre porte de chambre le matin de bonne heure, et se compose de tout le nécessaire ( jus d'orange, fruits, sachet de thé ou dosette de chocolat ou de café), croissant ou petit gâteau, 2 petits pains, confiture, beurre, sucre, yaourt, petite brique de lait. Nous avons passé un séjour plus qu'agréable à l'intérieur de cet appartement. Le seul moins pourrait être la climatisation qui faisait office de chauffage également donc, à l'époque de notre visite, qui chauffe bien la chambre mais a du mal à chauffer l'autre pièce de par la disposition de l'appartement, mais cela ne nous a paS gêné plus que ça et n'entâche en rien notre expériences ultra positive dans cet apparthotel. Nous les remercions vivement.
Aparthotel Oporto Sol
Aparthotel Oporto Sol
Porto
Price per night from: NZD 184

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.