3-Star Hotels in Porto Alegre

I had been hosting at Hotel Plaza São Rafael several times, and I like the hotel to the memory of his love and the city of Porto Alegre since I was a child. However, at this last occasion I found several indices of a reversal in the quality of the hosting, and the staff in general, very heartily and well trained, but some others, clearly without vocation for the hotel industry. In the last place I stayed in a very old room and needed a pension, the bathroom boxing, unexplainedly, was located at the highest point of the floor, causing water accumulation and extravagation outside the boxing at each bathroom. Very uncomfortable dressers. When you arrived at the hotel and until the next day, the card recording system for accessing apartments was not working, which required you to go to the reception every time you were absent to attend a staff member to accompany you until the The hotel was a very good hotel, and the hotel was a good hotel. The parking system is a separate chapter, the worst EPark service I had the unfortunate opportunity to meet all the world. Whenever you need to leave your car, you would have to wait 20 to 30 minutes at the hotel entrance, the impression is that they would pick up your car in another municipality. Dear service, charged in advance, extremely inefficient and uninquiet with its insatisfaction. Breakfast is good, but it can improve a lot and there is a shrinking and excessive surveillance of guests entering the room for breakfast, there is more than one approach on which number of your room, your name, who is the person who is with VC at the table and that while VC is drinking coffee. This time, the hosting has left much to desire. But to be fair, I emphasise the cordiality and professionalism of all staff at the reception centre, the very good bed and the cleaning of the very good environments.

Very comfortable and clean room, breakfast with a variety of varieties, in a great environment (by the sound of birds and flights by the breakfast, I felt in a rural area in the whole city), drinking coffee in a historic house, The hotel is surrounded by ninos and with birds visiting, view of the Hydraulica Moinhos de Vento is the other great privilege..., hot reception with late check-out and luggage guard

The hotel is good but call the reservation on Friday before and I asked the official if I could use the pool and she replied yes, I brought bath clothes and only reach the pool was closed for event, I was very annoyed, I was angry because I called questioning.

We are on transit to take an early flight and the location of the hotel is near to the airport that’s why we choose to stay here. Overall is good .

The hotel is very good, the area is quiet. The rooms are excellent, the reception is good and even there are bikes for guests. Breakfast is also very generous.

The room is very good, as well as the shower and air conditioning, the negative point is the bad Wi-Fi and breakfast served only after 7 a.m., which becomes ridiculous from a hotel near an airport.

Cleaning the bad room...not aspired or shaken, face towel with hole, falling makeup mirror, no replacement of hygienic paper, pubian hair in the box, dirty mirror .

The service was very good, and the facilities were very uncomfortable, because one of the lifts was not working, so what was in use was overloaded.

Great impression, good service, nice room, clean bathroom and simple and delicious breakfast.

Good service, good location. The rooms are also good with lots of mirrors, the breakfast is ok. The only caveat would be in relation to the bathroom stall, very close by, the water heats up but you need to wait a few minutes, there is hot water in the tap too.