3-Star Hotels in Porto Alegre

I had been hosting at Hotel Plaza São Rafael several times, and I like the hotel to the memory of his love and the city of Porto Alegre since I was a child. However, at this last occasion I found several indices of a reversal in the quality of the hosting, and the staff in general, very heartily and well trained, but some others, clearly without vocation for the hotel industry. In the last place I stayed in a very old room and needed a pension, the bathroom boxing, unexplainedly, was located at the highest point of the floor, causing water accumulation and extravagation outside the boxing at each bathroom. Very uncomfortable dressers. When you arrived at the hotel and until the next day, the card recording system for accessing apartments was not working, which required you to go to the reception every time you were absent to attend a staff member to accompany you until the The hotel was a very good hotel, and the hotel was a good hotel. The parking system is a separate chapter, the worst EPark service I had the unfortunate opportunity to meet all the world. Whenever you need to leave your car, you would have to wait 20 to 30 minutes at the hotel entrance, the impression is that they would pick up your car in another municipality. Dear service, charged in advance, extremely inefficient and uninquiet with its insatisfaction. Breakfast is good, but it can improve a lot and there is a shrinking and excessive surveillance of guests entering the room for breakfast, there is more than one approach on which number of your room, your name, who is the person who is with VC at the table and that while VC is drinking coffee. This time, the hosting has left much to desire. But to be fair, I emphasise the cordiality and professionalism of all staff at the reception centre, the very good bed and the cleaning of the very good environments.

Quando precisamos ir a Porto Alegre não consideramos nenhuma outra opção que os hotéis Laghetto. O Viverone Moinhos fica muito bem localizado, em bairro tranquilo e além do conforto e cuidados com limpeza, gostamos muito da arquitetura. Eles mantiveram a Casa histórica como recepção e restaurante e aliaram bem o moderno com o antigo.

The hotel is good but call the reservation on Friday before and I asked the official if I could use the pool and she replied yes, I brought bath clothes and only reach the pool was closed for event, I was very annoyed, I was angry because I called questioning.

We are on transit to take an early flight and the location of the hotel is near to the airport that’s why we choose to stay here. Overall is good .

This Hotel is located in the Auxiliadora Neighborhood, near Moinhos, the most elegantly neighborhood of Porto Alegre City. There are very good bedrooms, delicious breakfast and restaurant. I recomend this hotel to young people, coples and travelers professional.

If you travel for fun, then the price and the enviromento is fine.But if you travel for business, this is one of the worst hotel I have experience, the receptionist has really bad atitude, they dont speak english and they descriminate foreigners. Second, they dont know how to make an invoice correctly with the CNPJ. They misspelled the name or not putting the whole adress correctly. And when i ask to change, they complain and give a bad atittude. I will not reserve this hotel for any of my clientes anymore. If the hotel wants to grow, the receptionists need to receive proper training once in a while. But

confotable and wonderful hotel, in Moinhos, the most beautiful neighborhood of Porto Alegre City. The hotel is in front of the Moinhos Park, and have a magical view of the park and the city. I recomend this hotel. The view of 1205 room is wonderfully

The horrible breakfast in every day I stayed hosped. The receptionist Jardel was extremely poorly educated in front of other guests saying I had lost my towels and they were swept with makeup, and that I shouldn't clean the dirty face in the towels. I'm an artist and I was performing in the city. I took the three towels and washed the shower with a sabble and took all the ”spots”, which proves that the hotel has even tried to put the towels in the machine. I wanted to take me 150 reals, besides the illegal constraint and the very cruel way I he tried.

Great impression, good service, nice room, clean bathroom and simple and delicious breakfast.

O hotel é magnífico,os serviços prestados são excepcionais!! A comida é maravilhosa, mas oque dá um toque todo especial a estadia com toda a certeza é a cortesia, o respeito e o alto grau de padrão dos colaboradores. Meu agradecimento a toda equipe, em especial para Diego e Luís, estes merecem todo o mérito pela exemplar e impecável postura. Meu muito obrigada. Atenciosamente Jussara Bueno sua hóspede a 2 meses.