Guest User
December 6, 2023
The hotel is very close to the airport. I couldn't get a taxi and had to wait for the shuttle. The English communication was not good. No one answered the hotel phone. Fortunately, I got on the shuttle smoothly after gesturing with the airport staff.
Novotel is a large chain hotel, but it is the worst hotel I have ever stayed in. The bathroom is not very clean and the toilet is very dirty. There is not much housekeeping and the cleaning is limited to changing towels and making beds. The bath towels have not been cleaned for several days.
The only consolation is that the breakfast is delicious, with many choices, and the cheese ball is delicious.
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