Used to love this hotel, but it's gone down hill. The lobby isn't open, and they won't let you in, which means we had to wait for an Uber outside, not only cold but didn't feel safe in Portland waiting outside at night.
The original room we were given had a toilet that wouldn't flush, so they transferred us to the room across the hall.
That room had a door that wouldn't close, stains on the carpet, and sticky floors. The sink leaked as well, and one of the beds was broken.
We were able to get the door closed, but had to really push on it, and it took several tries to open and close each time. I decided to just deal with it as at that point I was late to the event and didn't have time to move rooms again.
Floors in hallway were messy and dirty.
Furniture in the rooms is scratched, scuffed, and dented.
Outside is littered with cigarette butts, and guests and staff were smoking directly in front of the exits and paths, so there was not a way to avoid getting cigarette smoke blown in our face while walking in.
We ordered food and since the lobby isn't open, it was left outside but despite staff being in the lobby, we were not notified of a delivery, which although not necessary, would have been nice.
Lastly, the hospitality room that was supposed to have a light breakfast was just filled with old furniture and so no breakfast was available. Ice machines did not work, so no ice either.
There was a refrigerator and microwave, and both were clean so that was nice.