Courtyard Portland North

This adorable hotel is tucked away behind the traffic and businesses. They have a huge courtyard right on the river with fire pits for cozy seating. It is an excellent place to take your drinks or food outside and enjoy the views. The gazebo with twinkling lights is a big plus. There is a great restaurant and bar on site. Colleen Shank was just wonderful in helping us while we were there.

Nightmare experience. 1- Took over an hour to get into our room when we arrived after 10pm. Tried checking in with bon voy app but it wouldn’t allow me to do so within an hour. Several rounds of room and garage keys were broken, didn’t work, even hotel staff couldn’t get us into the room we had booked, after escorting us there. Traipsing up and down slow elevators with our luggage close to midnight… Ultimately had to change rooms. 2. Parking is in a garage - keys also didn’t work so had hassle there too. 3. Coffee bar in AM had massive line, slow, espresso machine broke, etc. Multiple people had to leave/bail after ordering because even simple things took forever. Despite pleasant attitude of hotel staff, this place seems to be understaffed everywhere resulting in a terrible experience for anyone who is trying to get in and out quickly. 4. Room was ehh. We didn’t get the river view we had booked due to the key issue and our windows only had a thing, see-thru curtain and we were facing a parking lot and street. 5. Not the hotel’s fault but the surrounding area felt really unsafe. Driving there we passed multiple nearby homeless encampments, people who appeared to be doing ***** and wandering around, and sketchy RVs. The front desk manager was very kind and understanding, so thank you for making an attempt to have good service. Still, we couldn’t wait to check out - this hotel was overall nothing like the photos and pretty awful. Needs to staff up, upgrade their key system/infrastructure, improve training and speed at coffee bar, and work with the local area/elected officials to have a voice on community safety and clean-up. Will try Hilton next time…

The hotel itself is a nice, modern, clean business hotel with the expected comforts. Even a little a nicer than the average facility for its class. Not the most sound proof room I’ve been in (lots of foot noise & adjacent alarms and such), but overall, a very nice room, lobby, and facility. The neighborhood though holds down the ranking. It’s in a very crowded little alley of a street that is very dangerous to drive down. If I were the hotel manager, it would be my priority to lobby the City of Portland to only allow parking on one side of Anchor Way. As it is, driving in and out of the hotel is a game of chicken and scraped door paint. The tight drive is compounded by the lack of any other businesses near the hotel. You pretty much need to drive in and out to get anything you might need. Including lunch, a meal not offered at the on site bistro. The hotel is pretty much isolated on a dead end, high density single street of condominiums with no easy access in, out, or to anything. None of this is the fault of the hotel, but it’s a reality that has grew up around it. I didn’t use a ride share, but this isolated location must really increase the costs of those who do. It’s odd that’s it’s location is extremely crowded yet isolated, but here it is. A quirk of zoning I imagine. Things are great once you’re here with all you might need, but the comings, goings, and getting stuff can be a challenge for the faint of heart.

they have the worst possible parking lot underneath the building that I’ve ever seen. I arrived kind of late and about every single regular size space was taken. The sizes are just too small. I was barely able to park my car in one of the last remaining regular spaces, and it wasn’t even a large car. I hope my car doesn’t get dinged from someone else being super close to it. I will never come here again!

Bistro was superb. Fair price for drinks good food excellent service. Alex was friendly and very helpful. There when you needed him but didn’t bother you. Keep him, he’s a Gem. Very great experience

Unfortunately, our hotel stay was very much impacted by the construction happening directly adjacent to the hotel. It was like our room was literally inside the new build construction. And the best part of all ( Not) was they even worked on Saturday! I can't believe no one at the hotel mentioned to us that there would be that construction noise or thought to maybe move our room to the other side of the hotel. Like they thought maybe we wouldn't notice? It was terrible and I intend to let management know. Other than that it was actually a very nice hotel at a reasonable rate and it offered free parking which was awesome. DONT GO UNTIL CONSTRUCTION IS OVER.