Anonymous User
March 24, 2025
We booked accommodation at Next Inn several days in advance, but when we arrived at Next Inn in the afternoon of the check-in day, we found that there was a notice on the door saying that it was closed because the hotel was being renovated. It was raining heavily at the time, and we were dumbfounded. How could we check in? Why didn't you notify us in advance? We left a local phone number and email address, but neither Next Inn nor Ctrip notified me? The decorating worker inside pointed to the Made Inn hotel opposite, probably meaning that check-in was done across the street. I went to the Made Inn opposite, which was about ten meters away from Next Inn, and I was actually able to check in at Made Inn! Could it be that Next Inn and Made Inn have the same owner? It was raining heavily outside at the time, and I didn't think about looking for new accommodation, so I just checked in first. After returning to the room, I checked on Ctrip and found that Next Inn had no rooms available for booking during the days we were staying, and the price of Made Inn where we stayed was obviously lower than that of Next Inn we booked! I contacted Ctrip immediately to complain about the problem. Ctrip also responded quickly and agreed to refund the difference in the booking price. This is why this review got a bad rating. We did not stay at the Next Inn at all, hence the poor review.
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