RR Club Amarilis

The staff at this hotel are great they’re all really friendly from bar staff to reception staff. The apartment was a really really big space but as we were all inc the kitchen was a wasted space and is really dated. The plugs are all dangerous hanging off the walls, wires in the bathroom which is really dated but the cleaners do a great job. The sofa bed is the most uncomfortable thing i have ever slept on!! Ice creams are only available from 15:30-17:30 which is madness ive never seen that in an all inclusive hotel. Pool snacks are rubbish too. Food is just ok, we got by but apart from bbq night it was all a bit poor. There is no evening entertainment so every night we went to the beach front which was really lively but ended uo spending a lot more than we bargained for. The road that runs along side the pool is really busy and noisy, theres also works going on in the building next door which had a good bit of drilling noise. The hotel bar has all of 4 tables and has the news on a tv no music or anything. We got this as a really cheap deal so for what we paid i think we feel we got our monies worth (just)but to go 2 days later the price went up £2,000 if id have paid that I would be livid. I think overall its an ok base to sleep and wander praia da rocha but wouldnt come back to this hotel, we would have been better to pay more to be in a better hotel.

Nice hotel, really nice staff, very clean, food was decent.. no entertainment at all and the bar was small which was a let down as it was limited seating but close to stretch so there's entertainment there which isn't so bad just miss out when u pay all inclusive

This hotel is not as advertised. We stayed in room 101, 1st floor. Our room was dated, lights flickering, blocked shower, no kitchen plug, fridge didn't work. Overall very grotty and dull. We were all inclusive, the photos advertised are so false. The food was awful, very little selection. Some of the dishes were cold. Kids had one option, mostly foods kids won't eat. Staff were lovely but hovered over you waiting for your plate. I took 2 small buns and 2 slices of ham for my daughter to eat as she is autistic and won't eat with us. This was frown upon. There was so entertainment, no kids club, no life guard, no staff keeping pool area clean. Lunch snacks we're awful, no slushy for kids, ice lollies had to be paid for. The pool was OK, my daughter picked up over 10 tiles from the bottom of the pool. Tiles around the pool are broken and loose. Sun loungers are grotty and quite a few broken. Play area consists of a small slide and a rocking seat. Staff are lovely, hotel is a great location. This hotel is mainly used by owners of the apartments. Having spoken to a few of them they have said the hotel just doesn't make any effort anymore and it's gone downhill. I booked this for me and my girls as we have had such a hard year and I was expecting so much more for what I paid. I wouldn't return here.

Despite the wet weather we had a great time .The apartment room 704 i think lol we had was great, big enough everything we needed, asked for an iron and the maid was at the door just after i got back up stairs . The room was cleaned every day clean towels every 2nd day , The maid's do a great job, Breakfast staff fantastic and friendly. Well all the staff were great . Thank you all at Club Amarilis would Definitely return .

We thoroughly enjoyed our stay and the services provided. Our room was cleaned daily, and towels were changed every two days. The reception staff was incredibly helpful and accommodating. Initially, I was hesitant after reading a mix of negative and positive reviews ranging from 1 to 5 stars. However, I am pleased with the service and feel that I am receiving good value for my money. While there were a few minor issues, such as a broken drawer knob, I have no major complaints as I booked a 3-star apartment, not a 5-star one. Typically, we opt for a half-board package, but this time we decided to try self-catering due to our vegetarian and now vegan lifestyle. The apartment provided ample pots, pans, and dishes, allowing us to purchase fruits and vegetables from nearby shops. Aldi and Lidl are a 30 to 40-minute walk away, while I found Intermarche to be convenient and reasonably priced, located near the beach just a short walk from the apartment. Speaking of the beach, it is only a 5-minute walk away, although I have yet to explore the apartment's swimming pool as we spend our days by the sea. Overall, it is a pleasant place to stay with a fantastic location and friendly staff. As we endure the winter weather in the UK, the daily temperatures here range between 20 to 25 degrees, providing a welcome escape.

Like to say we had such a lovely hoilday as family. From 9th December 17th .. Big thankyou for such a wonderful stay we was staying in room 608 it was a fantastic room view over pool and view looking towards the sea with stunning sunrise and sunset every day kitchen had everything and more very good for us the hotel was lovely clean tidy reception staff were fantastic went above and beyond women who worked in restaurant was always so happy helpful such breath fresh air thankyou house keeper's keeping are room clean every day and hotel . I really can not fault the hotel at all yes rooms need a touch up they were fine for us as we was out all day somewhere to put your head down for nite .would l stay at this hotel again 100 % yes we would as family having restaurant and beach only a walk away is also bonus

A tired and dated hotel that is in desperate need of some serious maintenance and a general upgrading. ( compared to its sister hotel, which is really nice) The room was very basic, the beds although comfortable, were single beds despite asking for a double, the sheets were the same width as the bed so the very thin duvet and bed cover was the only thing covering us. All floors are tiled, so in December, its a bit cold. The bathroom had cracks all over the walls, and the worktop around the sink was cracked in 2 corners. The bath mat was old and yellow., so we didnt use it. The living/dining room had a lot of highly polished furniture, but no mats for putting hot drinks or hot food plates on. The kitchen was small, the washing up bowl was too small to even get a plate in it to wash and there was nothing to wash dishes with. The microwave/grill combi had no instructions, and when we opened it there is a big section of the white interior missing showing a big patch of rusty metal. The restaurant was open for breakfast, but instead of the hotplates having hot breakfast food available, there was just 4 bowls under a single lamp of either boiled or fried eggs, baked beans or tinned mushrooms and processed streaky bacon, that was at best lukewarm. The rest of the breakfast stuff, cereals, fruit, bread, toast etc was fine. Due to the time of year, the apartment above us used the aircon for warm air, but this meant that the air con unit leaked water and it ran off the balcony onto our balcony below, informed reception but nothing done about it. We tried to get warm air a couple of nights, but as no instructions, we had to try and work it out, could get cold air, but as soon as i pressed warm air, it went off. Praia de Rocha is lovely but we wont be staying at this hotel again as we found far nicer hotels up on the front. The staff were really nice and friendly.