The Donna Portals
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1 night
1 room, 2 adults, 0 children
All properties in Portals Nous
The Donna Portals
Renovated in 2024
No. 19 of Luxury Hotels in Balearic Islands
Carrer Falconer, 19, Portals Nous, Balearic Islands 07181, Spain
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We Price Match
Amenities
Sunbathing Area
Outdoor swimming pool
Diving
Sauna
Spa
Massage Room
Fitness Room
Private parking
All amenities
Property Description
Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dive into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel.
Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services.
Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability.
Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay.
Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.
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9.1/10
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
All 42 reviews
Surroundings
Airport: Palma De Mallorca Airport
(23.5 km)
Train: Estació Intermodal
(14.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Marcel Wanders Executive
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
1
Junior Suite With Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
Marcel Wander Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Check Availability
Naughty Suite
1 Round bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
5
Beach Level Room
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
1
Junior Suite Panorama SV
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
1
Junior Suite With Side Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
42 reviews
- Cleanliness9.1
- Amenities9.1
- Location9.1
- Service9.1
Average for similar properties in Portals Nous
Review summary
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Location: The hotel is situated in an idyllic area, noted for its proximity to a charming beach and stunning views. Guests particularly appreciated its winter appeal and the peaceful surroundings.(based on 2 reviews)
Guest User
September 10, 2025
Everything was perfect the staff were amazing location was excellent I would definitely recommend the donner portals
Angus
October 18, 2023
This hotel needs to check in at 15:30. When you check in, there will be a wave of sales promotion, asking you to upgrade the room type, and then saying that it only costs 99 euros now, and then add taxes, and finally it becomes an extra 110 euros. I don't feel comfortable recommending it. And the attitude of the front desk seems to be very good, but it's a bit fake. The room is still OK, it's a side sea view room.
Then there is the elevator. Although there are three, they are not available.
Then the hotel is on a slope, parking space is limited, it is difficult to park, and the parking fee for one night is not cheap.
The room toiletries are ceramic jars, placed on a very small platform, but when you take a shower, you need to squeeze, causing the shower gel jar to fall to the ground.
The breakfast is a la carte, although it tastes good, it's a bit oily. The toast is fried in olive oil, so it's very oily.
The beach at the door was flooded at night on the first night, and the beach was in a terrible state the next day, but it was actually very beautiful when you checked in during the day.
But the hotel room is still good, and it looks OK.
Original TextTranslation provided by Google
Joshua
March 19, 2025
An exceptional hotel.. All of the staff are fantastic especially Rosa on Front Desk and Amy in the restaurant also Daniel and Francisco, everyone was welcoming and helpful. I was initially staying for 1 day but 5 days later am still here. Thank you
Markus
November 10, 2024
A week in Mallorca
Modern, beautifully located hotel with friendly staff and stunning beach and chiringuito just nearby.
Andrew Ian
April 28, 2025
Very clean ,staff very polite but service not great
ANDERS PEIN
October 17, 2024
This was a perfect hotel. Nice staff, calm sorroundings and a restaurant which served excellent dinner. Breakfast incl. simply outstanding. This is a place I’ll visit soon again. It had everything you could wish for. Thank you for a lovely stay❤️
Matthew
September 16, 2024
Amazing
Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Francisca
September 4, 2024
Best experience ever
Pepi at the front desk and Joan at the pool made the impossible to accommodate us. No words to say how comfortable we all felt after our flight got cancelled and were able to find a room in that amazing hotel.
Being a mallorquina living in nyc for 23 years is difficult when it comes to rate but rest assure that if you are an American and you have doubts to choose this hotel, please take it for the best of your experience in Mallorca.
I’d like also to name that young man Hamdi, who would offer us a ride wherever every time we crossed paths with him, we didn’t take it because I still feel local and wanted my daughters to explore, but I have the feeling that he would get out of his way to make you feel comfortable. A 6⭐️ for this hotel gem 💎
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Diving
Sauna
Spa
Massage Room
Fitness Room
Private parking
Additional charge
Car Charging Facilities
Car Rental
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Business Center
Secretarial Services
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Additional charge
Car charging facilities
Valet Parking
Transportation
Taxi booking service
Car Rental
Business services
Secretarial Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
French
Spanish
Russian
German
Food & drink
Bar
Lobby Bar
Halal meals provided
Room Service
Public areas
Water Purifier
Elevator
Picnic Area
Smoking Area
Health & wellness
Sailing
Off-site
Water Sport Equipment
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Sunbathing Area
Turkish Bath/ Hammam
Kayaking
Off-site
Motorized Water Sport Equipment
Spa
Diving
Public Bath
Body Care
Yoga Session
Activities
Public Beach
Cleaning services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Accessibility
Pool Ramp Available
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Self check-in: Contact the property for instructions on how to obtain the card/keys
Child policies
Children are not permitted to stay at this property
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Certification Details
License number: B56711252
Property Description
- Opened: 2023
- Renovated: 2024
- Number of Rooms: 64
Phone:+34-971-100215
Email:book@thedonnaportals.com
Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dive into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel.
Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services.
Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability.
Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay.
Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.
Frequently Asked Questions
What are the check-in and check-out times at The Donna Portals?
Check-in at The Donna Portals is from 15:00 and check-out is by 11:00.What are the check-in and check-out times at The Donna Portals?
Does The Donna Portals have a swimming pool?
Yes, The Donna Portals has a pool.Does The Donna Portals have a swimming pool?
Are pets allowed at The Donna Portals?
No, pets are not allowed at The Donna Portals.Are pets allowed at The Donna Portals?
How much does it cost to stay at The Donna Portals?
Prices at The Donna Portals may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at The Donna Portals?
Which airport is closest to The Donna Portals?
The nearest airport is Palma De Mallorca Airport, just about 24 mins from hotel by car (23.5 km) away.Which airport is closest to The Donna Portals?
What is the cancellation policy for The Donna Portals?
The cancellation policy for The Donna Portals depends on the room type and booking terms.What is the cancellation policy for The Donna Portals?
About This Property
| Nearest Airport | Palma De Mallorca Airport |
|---|---|
| Distance to Airport | 23.53KM |
| Nearest Train Station | Estació Intermodal |
| Distance to Train Station | 14.84KM |
| Average Price From | NZD1181 |
| Hotel Star Rating | 5 |