The Donna Portals
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1 night
1 room, 2 adults, 0 children
All properties in Portals Nous
The Donna Portals
Renovated in 2024
No. 19 of Luxury Hotels in Balearic Islands
Carrer Falconer, 19, Portals Nous, Balearic Islands 07181, Spain
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Highlights
Delicious breakfast
Ideal location
Lots to doAmenities
Sunbathing Area
Outdoor swimming pool
Diving
Sauna
Spa
Massage Room
Fitness Room
Private parking
All amenities
Property Description
Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dive into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel.
Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services.
Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability.
Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay.
Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.
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9.1/10
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
All 43 reviews
Surroundings
Airport: Palma De Mallorca Airport
(23.5 km)
Train: Estació Intermodal
(14.8 km)
Train: Son Fuster Estació (204)
(15.4 km)
Landmarks: Playground
(130m)
Landmarks: Ermita de Portals Nous
(210m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Marcel Wanders Executive
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
1
Junior Suite With Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
Marcel Wander Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Check Availability
Naughty Suite
1 Round bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
5
Beach Level Room
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
1
Junior Suite Panorama SV
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
1
Junior Suite With Side Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
43 reviews
- Cleanliness9.1
- Amenities9.1
- Location9.1
- Service9.1
Average for similar properties in Portals Nous
Review summary
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Location: The hotel is situated in an idyllic area, noted for its proximity to a charming beach and stunning views. Guests particularly appreciated its winter appeal and the peaceful surroundings.(based on 1 review)
Guest User
September 10, 2025
Everything was perfect the staff were amazing location was excellent I would definitely recommend the donner portals
Angus
October 18, 2023
這家酒店要15:30入住，入住會進行一波推銷，要你升級房型，然後説現在升級衹需要99歐元，然後加上税，最後變成多加110歐元，我覺得推薦不是很舒服。而且看着前台態度特別好，但是有點假。房間還是可以的，是側面海景房。
然後就是電梯，雖然有三個，但是專門不能使用。
然後酒店在斜坡上，停車位置有限，很難停，而且一晚上停車費不便宜。
房間洗漱用品是陶瓷罐，放在特別小的平台上，但是洗澡的時候，你需要擠，導致沐浴露罐會倒到地上。
早晨是點單式，雖然味道不錯，但是有點油。吐司都是橄欖油煎過，所以特別油。
門口沙灘第一晚碰到晚上全被淹沒，第二天沙灘慘狀，但其實白天入住的時候還是很漂亮的。
但是酒店房間還是不錯，看出去還可以。
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Joshua
March 19, 2025
An exceptional hotel.. All of the staff are fantastic especially Rosa on Front Desk and Amy in the restaurant also Daniel and Francisco, everyone was welcoming and helpful. I was initially staying for 1 day but 5 days later am still here. Thank you
Markus
November 10, 2024
A week in Mallorca
Modern, beautifully located hotel with friendly staff and stunning beach and chiringuito just nearby.
Andrew Ian
April 28, 2025
Very clean ,staff very polite but service not great
ANDERS PEIN
October 17, 2024
This was a perfect hotel. Nice staff, calm sorroundings and a restaurant which served excellent dinner. Breakfast incl. simply outstanding. This is a place I’ll visit soon again. It had everything you could wish for. Thank you for a lovely stay❤️
Matthew
September 16, 2024
Amazing
Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Francisca
September 4, 2024
Best experience ever
Pepi at the front desk and Joan at the pool made the impossible to accommodate us. No words to say how comfortable we all felt after our flight got cancelled and were able to find a room in that amazing hotel.
Being a mallorquina living in nyc for 23 years is difficult when it comes to rate but rest assure that if you are an American and you have doubts to choose this hotel, please take it for the best of your experience in Mallorca.
I’d like also to name that young man Hamdi, who would offer us a ride wherever every time we crossed paths with him, we didn’t take it because I still feel local and wanted my daughters to explore, but I have the feeling that he would get out of his way to make you feel comfortable. A 6⭐️ for this hotel gem 💎
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Diving
Sauna
Spa
Massage Room
Fitness Room
Private parking
Additional charge
Car Charging Facilities
Car Rental
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Business Center
Secretarial Services
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Additional charge
Car charging facilities
Valet Parking
Transportation
Taxi booking service
Car Rental
Business services
Secretarial Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
French
Spanish
Russian
German
Food & drink
Bar
Lobby Bar
Halal meals provided
Room Service
Public areas
Water Purifier
Elevator
Picnic Area
Smoking Area
Health & wellness
Sailing
Off-site
Water Sport Equipment
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Sunbathing Area
Turkish Bath/ Hammam
Kayaking
Off-site
Motorized Water Sport Equipment
Spa
Diving
Public Bath
Body Care
Yoga Session
Activities
Public Beach
Cleaning services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Accessibility
Pool Ramp Available
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Self check-in: Contact the property for instructions on how to obtain the card/keys
Child policies
Children are not permitted to stay at this property
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern
StyleBuffet
Opening hours[Mon - Sun] 08:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:€38.00 (approx. NZD 77.68) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Certification Details
License number: B56711252
Property Description
- Opened: 2023
- Renovated: 2024
- Number of Rooms: 64
Phone:+34-971-100215
Email:book@thedonnaportals.com
Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dive into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel.
Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services.
Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability.
Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay.
Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.
Frequently Asked Questions
What are the check-in and check-out times at The Donna Portals?
Check-in at The Donna Portals is from 15:00 and check-out is by 11:00.What are the check-in and check-out times at The Donna Portals?
Does The Donna Portals have a swimming pool?
Yes, The Donna Portals has a pool.Does The Donna Portals have a swimming pool?
Are pets allowed at The Donna Portals?
No, pets are not allowed at The Donna Portals.Are pets allowed at The Donna Portals?
Does The Donna Portals provide breakfast?
Yes, guests at The Donna Portals can enjoy breakfast during their stay. Breakfast option(s): Western. Does The Donna Portals provide breakfast?
How much does it cost to stay at The Donna Portals?
Prices at The Donna Portals may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at The Donna Portals?
Which airport is closest to The Donna Portals?
The nearest airport is Palma De Mallorca Airport, just about 24 mins from hotel by car (23.5 km) away.Which airport is closest to The Donna Portals?
What is the cancellation policy for The Donna Portals?
The cancellation policy for The Donna Portals depends on the room type and booking terms.What is the cancellation policy for The Donna Portals?
About This Property
| Nearest Airport | Palma De Mallorca Airport |
|---|---|
| Distance to Airport | 23.53KM |
| Nearest Train Station | Estació Intermodal |
| Distance to Train Station | 14.84KM |
| Average Price From | NZD1242 |
| Hotel Star Rating | 5 |