Marom Port Said Resort

There are 3 swimming pools，also can see Mediterranean from the window，it's peaceful and quiet，the service is also considerate.

Good hotel! Our room was new and clean. Friendly staff. The only minus is that there was not an elevator up to our room, was heavy to take bags down again. But such a good help checking in, the helpful man carried all bags up! Very nice!

The place is very nice and newly renovated. The rooms were clean, spacious and with equipped kitchen. We didn't get to try the pool because the weather was cold but i think it will be nice in summer. The only drawback is that there are no sound isolation between the rooms you could easily be disturbed during sleep by the sounds outside.

Great place by all means.starting from the reservation process via phone call then the check in took 5 mins by the receptionist her name was Shrouk .she has a professional attitude and work fast. suite was specious with 3 bedrooms with a direct lagon view.the facility is well equipped .the break fast buffet has all you can imagine and wish for with a very good quality the location in the middle of the city.higjly recommended and will definitely come back.

The hotel is very nice and the location is very good, it was a quick one night stay and it was our first visit for this hotel, but definitely will come back again. Thanks for Mr. Basem for his very friendly welcome and his effort to make sure our experience is very nice. The breakfast buffet was Ok with good variety, but the quality can be better.

Management and staff are very friendly and always asking if they can do anything to be of service or if anything is needed. Great team

I recently had the unfortunate experience of staying at the Marom Hotel in Port Said. However, the hotel had its charms in minor things like the lake and the landscaping, but my overall experience was incredibly disappointing. Despite its high rating on booking (bizarre), the hotel did not provide top-notch service at all, and it is hard to be rated more than three stars. Generally, the cleanliness level, breakfast, and indoor design were unaccommodating, which made for an unpleasant stay. We were highly disappointed with the quality of the room upon check-in. One of the most significant issues we encountered was the cleanliness level of everything in the room, including unclean bed sheets, with significant clear concerns. The bedsheets and below covers were spotted and not clean. Moreover, the T.V. screen was not clean, with several protruded food fingerprints. These issues made it clear that the room was not adequately cleaned and checked before checking in and left me feeling frustrated with the quality of the hotel upon check-in as first impressions lasted. The staff reacted positively and upgraded the room to a suit as a compensation. On the contrary side, one of the hotel’s leaders said that they started their soft opening quickly and didn't expect such an entire booking while they were not ready for that; for example, they don't have laundry, and the outdoor laundry is creating enormous problems for them (he said)….. ! All the restaurant staff were lovely. The breakfast was limited to the poor and less than the ordinary experience. Simply it's not worth the amount you pay for the quality of the limited items not from a variety point view. The Mashed Potato and the cheese platter were not standard at all. Additionally, it will be great if they can propose one type of traditional cakes. It would be much better to offer limited items with high quality. The suit was comfortable and clean. The air conditioner worked beautifully. The Italian cafe was very good in quality of beverages

Nice and clean place. Breakfast was great and had different food options.