Grand Hotel Excelsior Port Royal
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1 night
1 room, 2 adults, 0 children
All properties in Port Royal
Grand Hotel Excelsior Port Royal
Main Rd, Port Royal, Kingston, Jamaica
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Amenities
Outdoor swimming pool
Fitness Room
Private parkingFree
24-Hour Front Desk
Bar
Restaurant
Currency Exchange
Meeting Room
All amenities
Property Description
With a stay at Grand Hotel Excelsior Port Royal in Kingston, you'll be 0.6 mi (0.9 km) from Fort Charles and 14.3 mi (23 km) from Jamaica Conference Center. This hotel is 14.6 mi (23.5 km) from National Gallery of Jamaica and 14.6 mi (23.5 km) from African-Caribbean Heritage Centre.
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6.5/10
Cleanliness6.5
Amenities6.5
Location6.5
Service6.5
All 103 reviews
Surroundings
Airport: Norman Manley International Airport
(10.3 km)
Airport: Tinson Pen Aerodrome
(30.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Standard Single Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
1
Deluxe King Room with Partial Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
2
Grand Room, 1 King Bed, Beach View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
5
Deluxe King Room with Pool View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
3
Comfort Room, 2 Double Beds, Garden View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
Hide Room Types
Guest Reviews
6.5/10
103 reviews
Verified Reviews- Cleanliness6.5
- Amenities6.5
- Location6.5
- Service6.5
Average for similar properties in Port Royal
Guest User
May 8, 2025
no water in room , breakfast was served late so we did not get to have breakfast before check out
Guest User
May 11, 2023
The location and some of the staff are amazing. The break fast was poor but bar staff and reception were great… it needs improvements just small ones like the breakfast and service and that alone could make someone’s experience here even better
Dssgxc
March 2, 2025
Beyond my expectation, the room is clean and tidy. It is the closest hotel to the airport. You can have breakfast and dinner by the sea, which is very cozy and romantic. The restaurant is very good, the chef cooks very delicious food, the price is high, and it is quiet in the bustling city.
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Sobrina
June 8, 2025
Amazing views from top floor. Easy on-site parking. Staff was helpful. First room i got upstairs had a beautiful view, was very clean but the toilet didnt work. So i was moved to a room downstairs. Very old tub, old toilet, tiles need changing, musty as if it wasnt cleaned recently. The a c was nowhere near the bed. The sheets were itchy and the rooms had mosquitoes. I didn't want to ask to be moved again, so i stayed. Came to unwind and get some work done. Didn’t work out. No desk and chair in the room. The lady at the front desk, Tashema, was helpful & brought up a chair for me.
Michael
May 31, 2025
Never ever ever stay here. What a terrible property.
The TV didnt work
No hot water
No wifi
Zero amenities at or near the property.
Couldn't even buy a bottle of water in the property or nearby to drink when the restaurant closed at 10am. They did have a nasty water dispenser with paper cone cups. Distasteful is the best i could offer about this property.
The staff said I had to wait until the bar opened later.
No consideration for guests
Do not stay here
$25 US airoort to hotel
$50 US for a Taxi into Town from hotel
$35 US from Airport ti the city
Better pay the extra $10 and get access to water, supermarkets, gas station convenience stores and of course BETTER Hotels.
Do NOT Stay here. They dont care about your comforts or your happiness.
Gwendolyn
May 27, 2025
This is the second time my husband and I have stayed here. Unfortunately we went back after the first time, because we were visiting my husband's family in Port Royal and this is the only hotel there.
The grounds are beautiful but our room was not very clean. We struggled to find a outlet that worked to charge our phones. The plumbing was coming out of the walls and there was a terrible banging on the walls from work being done in the room next door! The hotel is very pricey for what you get! The food at the overpriced restaurant onsite was also not very good!
Angelo
May 22, 2025
Close to airport
Pretty basic, for the price was expecting a bit nicer. Staff a super unfriendly as well. Also youre not allowed to bring your own food and beverages onto the property.
Regina
May 15, 2025
Really nice renovations going on. Close to the airport. Really good for in the hotel restaurant Red Stripe. Plenty of outdoor seating by the water. Great place to catch a sunset! The new owner is extremely nice and has some great ideas for the future of this hotel. Can't wait to go back and see the progress.
Ranrick
May 4, 2025
It’s quiet and over crowded, the hot water is not very hot but it’s good enough. You get the best sunset views on the top deck.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Fitness Room
Private parking
Free
24-Hour Front Desk
Bar
Restaurant
Currency Exchange
Meeting Room
Additional charge
Multi-Function Room
Wi-Fi in Public Areas
Outdoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front desk services
24-Hour Front Desk
Currency Exchange
VIP Check-In Service
Languages spoken
English
Food & drink
Bar
Room Service
Health & wellness
Fitness Room
Public areas
No Smoking in Public Areas
Smoking Area
Garden
Cleaning services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Facilities for children
Children's Meals Available
Business services
Multi-Function Room
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Safety & security
First-Aid Kit
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1950
- Number of Rooms: 56
Phone:+1-876-3137066
With a stay at Grand Hotel Excelsior Port Royal in Kingston, you'll be 0.6 mi (0.9 km) from Fort Charles and 14.3 mi (23 km) from Jamaica Conference Center. This hotel is 14.6 mi (23.5 km) from National Gallery of Jamaica and 14.6 mi (23.5 km) from African-Caribbean Heritage Centre.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at Red Jack, a beachfront fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 60 individually furnished guestrooms. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at Red Jack, a beachfront fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 60 individually furnished guestrooms. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Frequently Asked Questions
What are the check-in and check-out times at Grand Hotel Excelsior Port Royal?
The check-in time at Grand Hotel Excelsior Port Royal is 14:00 and the check-out time is 11:00.What are the check-in and check-out times at Grand Hotel Excelsior Port Royal?
Does Grand Hotel Excelsior Port Royal have a swimming pool?
Yes, Grand Hotel Excelsior Port Royal has a pool.Does Grand Hotel Excelsior Port Royal have a swimming pool?
Are pets allowed at Grand Hotel Excelsior Port Royal?
Unfortunately, pets are not allowed at Grand Hotel Excelsior Port Royal.Are pets allowed at Grand Hotel Excelsior Port Royal?
How much does it cost to stay at Grand Hotel Excelsior Port Royal?
Prices at Grand Hotel Excelsior Port Royal are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Grand Hotel Excelsior Port Royal?
Which airport is closest to Grand Hotel Excelsior Port Royal?
Norman Manley International Airport is the closest airport to Grand Hotel Excelsior Port Royal, and it is about 15 mins from hotel by car (10.3 km).Which airport is closest to Grand Hotel Excelsior Port Royal?
What is the cancellation policy for Grand Hotel Excelsior Port Royal?
The cancellation policy for Grand Hotel Excelsior Port Royal varies depending on the type of room and booking conditions.What is the cancellation policy for Grand Hotel Excelsior Port Royal?
About This Property
| Nearest Airport | Norman Manley International Airport |
|---|---|
| Distance to Airport | 10.34KM |
| Distance to Train Station | 46.33KM |
| Average Price From | GBP124 |
| Hotel Star Rating | 3 |