Grand Papua Hotel A Member of Radisson Individuals

Disappointing again, don’t know why I keep booking this hotel. Had to wait 1hr for a pick up from the airport. Room smelt of damp because the AC unit was leaking. Desperately needs room refurbishments. Very outdated and dirty.

Great property sitting on the hill overlooking the famous Ela beach and great views to the APEC Building and views to the start of coral sea.

Only good view, no service

My husband and I stayed at the Grand Papua hotel for 2 nights. The hotel had security (for transfers, out front and the actual building), the room was spacious if older in style (note that whole hotel is currently being made over so we got a room that hadn’t been yet) and the reception staff were very helpful. We ate in the restaurant whilst we were there. Service was up and down in standard. When it was down some food was never added to the system to be made and it was sometimes hard to get the servers attention. When up, the servers were genuinely smiling and attentive. The decor was very nice. The food was well cooked, delicious and in above average portions. The view from the 15th floor both east and west was stunning. If I’m being picky there were a few things that could have been better, but for a couple of days it was a nice stay.

Review of 2 nights spent in Grand Papua Hotel. My review covered room service, food at restaurant, reception of those attending to the guests at the restaurant, etc.

The stay was unclean, we specifically asked for 2 beds but they made 1. The fridge had rotten meat inside, and believe it or not the bin had rubbish in it. The staff were very rude and treated us very badly. For the price we paid it was unacceptable