Zafiro Tropic

Travelled in group of 9 in September 5 adults, 2 teens a 7yr old and a 2yr old. Hotel does not accept cash, but their onsite shop does?! Absolutely nowhere on their website or on Jet2 does it say the hotel is card only! Hotel was clean, room was basic and the sofa bed advertised is not a sofa bed it is a trundle bed, which was not appropriate for the price or for the person sleeping on it. It should not be advertised as a sofa bed when it is not. Shower drain flooded the entire bathroom and there was permanent damp/drain smell in the room. Maintenance plunged the drain, but we were left to de flood the bathroom with no extra towels or cleaning facilities! View from our room was nice as we paid extra for a pool view. Entertainment was only really for 2-4yrs during the day and not much else to do for the older children. Nothing was advertised anywhere for evening entertainment! The pools were like ice baths and the baby pool was a no go zone unless you like swimming in ice water! They also do not allow children to enjoy the use of floats unless it is a baby aid, so money wasted on a child’s float as we were harassed by the lifeguards even after they told use the maximum size and we repurchased another float!!! However they allowed bodyboards in the water?! The reasoning was the other guests, but I’m pretty certain a bodyboard would cause equal inconvenience plus there is an ADULT ONLY pool for those not wanting kids to enjoy themselves! Prices were average, but there is no alcohol in the cocktails at all, so wouldn’t waste the money. Waiting staff were friendly and the guy that does the activities (aqua aerobics etc) was lovely. Not much goes on in Alcúdia other than nice restaurants. Couple of Irish bars with music some evenings. S’Espiga restaurant along the harbour is amazing value for money. The food is amazing and the prices are low!! Sgt Peppers pub is great value for money too. The breakfast was huge and delicious for around €8. Literally a two minute walk from hotel. Beach was nice but a slight drainage smell the further you swim out. We walked to the old town (20-25 mins) beautiful place but mostly restaurants and boutiques. Walked to the ***** which was (20-25 mins) the other side of the hotel where we found a side road with lots of British bars and Irish bars with loads of live music, karaoke and one even had kids entertainment in the evening (White Rose). All 4 of our children caught a stomach bug on our last two days of holiday! Staff were good at changing the mattress, sheets and towels quickly though. Was a shame the holiday ended with a bug. Overall a nice holiday with just a few letdowns.

Expect the average experience and you’ll be fine. Crowded, noisy restaurant with average food and typical UK cuisine. Great location and superb service in the reception. Bring your patience in the bar and snack area, both for speed and ignorance (lack of friendly service). Pool area is very crowded. Would need a bigger pool with the amount of people in the hotel. The pool area looked better in the VIVA days.

Excellent journey ; excellent bed comfort ; peaceful room environment ; premium food buffet ; friendly and careful staff ; very clean and neat premises ; great variety of swimming pools; good quality of the evening entertainment/shows

Need more cleaning especially bird dropping Rooms but dated but the bed is really soft and shower is great

Nice heated (outside en inside) swimming pools for children. Very clean hotel and rooms. Good entertainment in the evening. Just a short walk to the sea and the port of alcudia.

What a lovely hotel, great for families All staff friendly meals we enjoyed at lunch that we paid for as we were self catering were lovely, reception were friendly welcoming always happy to help The children’s pool was fantastic as well as the play area , we paid to eat in the hotel, it was ok , nothing was hot enough for me , so I’m glad we went self catering Overall a fantastic area and a highly enjoyable hotel and fantastic area ,