Guest User
November 19, 2024
I reached the hotel with my family and a kid by 12:30 17/11/24 , but at reception in the hot sun we were made to wait for 45 to 50 min to check in to our room, Then we had an issue with the room given , the leaking basin issue, the toilet flush not working, ac not cooling good,ants & insects crawling at the balcony . We raised concern at reception then in a 45 min we were shifted to another room and the room verified by the hotel staff We came to the new room 216 & after a few hrs we found that this room bathroom doesn't work well too - Flush not working Tap of sink moving right & left Water pressure in shower and all taps very slow, We again raised complaint the staff said it's like that only. By 8 pm a staff from reception said we will shift to another room which is in other side of road, I said that we have only a day stay and we will be keep hopping the room and wasting our time and mental peace. I have been charged too much for a day and the tour and they don't keep the basic standard ready. Very sorry to say that my day and lots of money are being wasted .