Costello Hotels Port Augusta

We recently stayed at Costello Hotel in Port Augusta and found it to be a decent option for a short stopover. The hotel appears newly renovated, with modern interiors and clean, comfortable rooms. The bed was cozy, and the bathroom was clean but the sink was weird. The bathroom cabinet over a half sink does not work. Either knock your head or spill water all over the bathroom floor. The self-check-in process was convenient, but a little confusing at first. With no staff on-site, it took a few minutes to get everything sorted. Parking was available, though not directly outside our room, which could be a slight inconvenience for those with lots of luggage. The location is good for travelers passing through — close to the highway and a short drive to shops and places to eat. It's not a luxury stay, but it gets the job done if you're looking for a clean, quiet place to rest. Overall, Costello Hotel offers fair value for money. It’s modern, tidy, and functional, though a bit impersonal due to the self-service setup. We'd stay here again if passing through the area.

Lovely room, great shower. All we needed was in room. Gates were a problem…when we arrived about 3 pm the sun was on the front door keypad made it very difficult to type code in. Carpark gate took ages to light up and accept code, to leave you had to stretch your arm through gate to type in a code took a while. Probably more suitable for younger generation.

Great apartment but difficulties Loved the apartment itself - spacious, new furniture, modern, tasteful and clean. However, parking was a distance from the front door and once inside, you are faced with a lot of stairs. This is a problem.

This boutique hotel has obviously been recently renovated, boasting quality materials and decorated with beautiful furnishings. As beautiful as the room was, it was very impractical. The room had a great kitchenette with microwave and stove top for cooking meals, which has been a bonus for us on our 4 month road trip. However, there was no table and chairs in the room to eat. It baffles me to understand the point of having a kitchenette to cook meals, but nowhere to eat them!! Not only that, but this kitchenette had the smallest mini bar fridge you could possibly get, and it certainly was the smallest one we came across on our whole trip!! So small, we couldn't fit all our food in it, let alone all our ice blocks we need to keep our food cold whilst driving! Again, so incomprehensible!! Paper thin walls between the rooms presented us with free entertainment for the night! We could hear the whole TV program the people next door were watching which was extremely annoying! Another very annoying and inconvenient thing about this hotel was the 3 flights of stairs we had to climb to get to our room with all our luggage! There were 4 alarm systems with codes in place for security purposes. On check-out day, after having made our 2nd trip to the car with our luggage, we couldn't get back in the front door with the key code! Had to call a number on the door for help. If that wasn't enough, when we finally had the car packed and were ready to leave, we couldn't get the remote to work on the carpark gate! Two phone calls later to the owner, 3 quarters of an hour wasted and a sense of a 'Hotel California' feeling, we were finally gone! Thank God and definitely, never to return!!

Nothing wrong with hotel but… We like personal touch. You get a log in code for lock up parking. Log in code to enter hotel. Hotel it self is nice and quaint. Very quiet but room is a long way from parking. Stairs without an elevator. Decided to leave cases in car and only take essentials to room. All codes work fine. Once inside there is a fob to go back and forth to room. Room quality was fine. Bed fine. As hotel was pretty empty we were disappointed to find we were next to another who were partying. No issue except noise travelled through shared door. If there was a reception we could have asked to move… alas we couldn’t, due to no reception staff. People did quiet down when asked. Due to empty hotel we were annoyed that room had to be so close to each other. Shower temperature was only just warm. Room was fine. Bed cosy. I probably wouldn’t stay again due to shower temp and no staff on hand. All else ok.