Bryn Meadows Golf, Hotel & Spa

Me and my mum paid £200 for a 'calm' package. We got to the spa and went to go for a swim, there were only a handful of lounger chairs around the pool, all of which were taken. The pool itself was taken up by people swimming in lanes so not really any space to get in too. So we went to get a coffee and came back and there were still no chairs available so we sat in a corridor on a sofa. (Bit like a hotel lobby, certainly not relaxing at all). There was only one relaxation room with 4 chairs so if this was taken too there was literally no where to sit. When there was space, we went into the 'relaxation room' to find 2 women having a massive catch up chatting the whole time. We went for our treatments and my mum loved hers. I had a back massage which was lovely, then I had a scalp massage which was terrible. She didn't actually massage my head and just seemed to play with my hair for half an hour. After this experience, I complained to the manager who offered a free drink and a free course. We took them up on their offer however still left the 'spa' feeling more wound up and frustrated than when we arrived. We then followed up our complaint with an email to be told we would not be getting refunded our £200 due to the fact they had given us a free drink and meal. Like this compensates for a £200 package!!!! Worst 'spa' i have ever been to avoid like the plague.

We've visited Bryn Meadows spa a number of times of the years but it has unfortunately steadily gone downhill. The restaurant food is bland and with very little choice (who wants a full Sunday roast before a spa afternoon?!). With only one hour allocated for lunch before your treatment the experience feels rush and everyday rather than relaxing and special.

A wonderful stay at the Bryn Meadows! Lovely room with one of the comfiest beds I have ever stayed in. Staff were fantastic, really friendly and helpful. Great food and drinks here- the lamb ragu tagliatelle was fabulous. Would definitely stay again

We have visited Bryn meadows 3 times previously a few years back and always had a pleasant experience. Our experience this time unfortunately wasn’t as good as we remember. The positives of our experience were the views, overall food and overall spa experience. The negatives were the cleanliness of the whole hotel, staff, room decor. We really enjoyed our meals, considering the amount of poor food reviews the blas restaurant has, our food was extremely tasty. We also really enjoyed our breakfast experience. Lovely calm atmosphere and plenty of continental options. The breakfast itself wasn’t the best breakfast we’ve had, but we still enjoyed. The pool area wasn’t as clean as we would like, some tiles being broken. But we still did enjoy our time spent in the jacuzzi and in the sauna room/steam room. The spa treatments were ok. The rooms are far from modern, and are in desperate need of updating. Old dusty chipped furniture, cracked sink and bath, mouldy tiles and bath mat. But despite this, we both had an incredible sleep, very quiet and peaceful, and very comfortable fresh bed. My rating of 3/5 for my stay at Bryn Meadows isn’t due to the food, spa or rooms, but unfortunately due to the staff members. Not one single member of staff made us feel very welcome. ‘Hi how are you today?’ ‘Have a nice day/evening’ ’Good Morning’ ‘I hope you enjoy your stay with us’ , would really have improved our stay. It felt like the staff were just trying to get their job done and go home, none of them seemed interested in us as guests.

Yet another fantastic golfing weekend at Bryn Meadows,. This year there were 26 of us and everyone of said we’ll be back again next year!!! From the initial booking & Planning of the trip with Susan to the ever-professional staff in the pro shop (Tasha & Katie), restaurant (Jake & Aubrey) & Winners bar (Scott - you’re a legend) & reception (I think the young girl there was Susan as well) - A massive thanks to you all Looking forward to doing it all again with you next year. Every single one of you guys ROCK !

We were here for a wedding in the Fairway suite, lovely venue, plenty of room, staff were good the place was in a great location, my only gripes were that it didn't take long for the toilets to become messy and they weren't checked or cleaned all evening and the bar was way to small to cope with the amount of guests, other than that we had a great time.