114 Reviews
Le Relais Saint Michel
Pontorson|0.76km from Maison Jehan Michel
We stayed here as part of a group tour. I would never stay here again. Let’s start with the good: Excellent view of Mont St-Michel. About a 25 minutes walk to the base from the hotel. The food at supper was excellent. The choices for the continental breakfast were good. The rooms are very large. The bad: the staff was downright rude. They treated our tour director very badly and were impolite. The weather was very bad and my mom decided not to stay at Mont St-Michel and came back to the hotel around 1:30 pm. She asked if she could have her room earlier than 4 pm. They said hers wasn’t scheduled to be cleaned for a while so she would have to wait. She ended up getting her room at 5 pm, later than many people on our coach! If you have one person in a group tour requesting an early check-in, can’t you just ask your cleaning staff to start with that room??? The cleanliness of the hotel was just passable. Filthy windows in the dining area, bathrooms need help, towels so thin you would have needed 2 to dry off. The tables in the dining room were basically sheets of plywood screwed to table legs. They were so wobbly whenever anyone got up or moved their chairs all the glasses spilt everywhere. The staff was working really hard to serve the food. I felt sorry for them and tried to be patient but you could tell they were disorganized. This hotel was definitely not worth the price they charge. I would stay somewhere else unless they really change the management.