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Merpati Hotel
3.5/510 Reviews

Merpati Hotel

Pontianak|0.61km from RESDA
I choose this hotel for a bathtube. I never expected the very unpleasant and offensive experience from Merpati Hotel Pontianak. I stay with them for two nights. They were not offering us an help to take our luggage to our room. Since there is no elevator and they put us in 3rd floor, I think it best to offer your guest some help. The room was dirty, the floor was cover by dust and the bed linen is full of spots also holes from cigarette ashes. The bathroom condition was not that far from the room itself. The sink leaking and the water was green. The breakfast had no many of choices, only rice, chicken something and fried noodle. All the food was greasy. I don't took my second day breakfast and choosing order some nasi padang from outside. I cannot imagine how I survived. The unpleasant moment is not over yet. At the last night, we were so hungry and want to order some food. No one picked up the phone like they were not put the right way the phone to avoid the call. So we call the reception to having information about the restaurant open hour, they said they didn't know anything about it. As I remember, the front office is just next of the restaurant and they work for the same hotel I guess. So they suggested us to go down and order by ourselves. I went to the front office to check for the second time that the restaurant still open and some old guy just putting his finger to the restaurant. That was rude number one. The rudeness is not over yet, some old lady with a green hijab and big glasses take my order. When I asked her about the Nasi Goreng Merpati, she only answer me as it is a fried rice. For godsake I know what it is. I asked for a tailored menu and she only shaken her head. I assume she cannot speaks Bahasa Indonesia. For your information they charged 30K IDR for greasy and tasteless fried rice. In the next day, someone from the front office called us and asked us to check out rudely and not offering to take our luggage down. I couldn't stand their rudeness anymore so I thrown away my key card to last night rude lady's face and hopping the hotel just close for business.

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Top rated hotels in Pontianak

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Garuda Hotel Pontianak
4.4/57 Reviews
Just tried this Hotel for the first time, but the vibe was very good. Strategic location in the middle of the city, Clean rooms, quite affordable room rates, good breakfast options and friendly service. Will come back later
Hotel 95
4.1/57 Reviews
Kamar bersih, untuk kamar yang gedung baru ya... Yang gedung lama, tidak tau. Resepsionis nya... Datar datar aja.. Wifinya ada, tapi no internet connection..
Kapuas Palace Pontianak Hotel
3.9/517 Reviews
hotel is good factors such as the range of services, the number of people served, the area in one area and its distribution in one area.
Orchardz Hotel Gajahmada Pontianak
3.5/512 Reviews
Good service.. strategic position.. quite efficient breakfast.. according to the price paid ... there was a complaint about the sink where the water kept coming out, but once we complained, it was dealt with quickly.. satisfied with the hotel ...
Transera Hotel Pontianak
4.3/559 Reviews
The reception is very friendly, prompt, and helpful. The hotel rooms were tidy and clean. The restaurant served tasty and simple traditional items for breakfast which was an attraction to travelers to try local foods. The hotel's spa service was commendable. The location of Transera hotel is close to the town center and other entertainment shopping outlets that give residents choices for activities. Thanks to Ani at the reception who helped us with information that made our onward travel much easier. We would recommend Hotel Transcera to those who are looking for a reasonably priced hotel in the town center.
Harris Hotel Pontianak
4.2/543 Reviews
indonesia Hotel Majapahit Surabaya was founded in 1910 by Lucas Martin Sarkies, an Armenian businessman. Together with their three brothers, they are the Sarkies Brothers who form an exclusive luxury hotel chain in Southeast Asia.

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