Ponti Beach Hotel

We didn't have a particularly positive experience staying at this hotel or in the resort in general. I would personally go as far as to say you might want to consider staying in Sivota or Nidri if you are heading to Lefkada and you're British, as the resorts are "much" more friendly and welcoming. Pros and cons provided below. CONS 1. We both found what was either the general manager or owner, to be rude and unwelcoming. Respectfully, we can only describe her as a lady in her later years and have only done so to ensure the criticism is directed at the right person. Definitely one of the most unfriendly and unwelcoming staff members we've ever encountered in any accommodation we've stayed in, and we've travelled extensively. She wasn't even polite when we checked out, so we'll happily take our business elsewhere! 2. Younger staff were mostly friendly, but not very attentive. Tables in the bar / restaurant area were frequently left uncleared in the evenings, even when the bar was empty and we were the only ones there. 3. Chemicals used to clean the floors in the hotel public areas absolutely stink and nearly made us sick on multiple occasions. I'm not joking. Whatever they are using is sickly. 4. Room cleaning service needs serious attention. Initially, the room did look very clean. However, once you get down on the floor and look under the bed and sofas, you'll realise that's far from the case and some areas don't appear to be getting cleaned properly or at all. I took photos and video for reference, but hope this written feedback will be enough for the hotel to take action. 5. As mentioned below in 'pros, we had one of the newer rooms and it featured the biggest balcony we've ever seen in any hotel. Whilst it did provide a great photo opportunity with the beach in the background, it was generally a huge wasted opportunity. The only furniture on the balcony was a table with some upright chairs just outside of the room. No sun loungers to allow you to utilise the space in any positive way. 6. Breakfast - None of the food was covered up to protect from flies and other insects. PROS 1. We had one of the newer rooms, and the balcony area was absolutely gigantic, with stunning views out over Vasiliki beach. This really is impressive! Unfortunately, the huge balcony is also a negative for the reasons stated above in 'cons'. 2. Bedrooms are modern and spacious with huge comfortable sofas, beds, and even a fridge. 3. Bathroom was modern, clean, and featured an amazing shower with great water pressure. 4. Breakfast was fine in terms of selection overall. 5. Swimming pool and surrounding area looked really nice with ultra modern sun loungers and a fantastic view of the beach beyond - we didn't get to use this as we were out exploring everyday, so can't comment on cleanliness as we only ever viewed it from the bar and car park above. 6. Ample on-site parking - those with health issues may want to check if there is space in the car park just

A professionally run family hotel that cares about guests and the Greek hospitality industry. Having been let down by another provider with no communication at all from him we were so pleased when Georgia and her team went to great efforts to accommodate us in a super room.

Amazing views, bed and staff! We love this hotel and tried to get another night but was booked out!! We had room 216.. it is huge!! Bunks for kids 👍🏼 AC was a little old, but did the job.. bathroom is small,, which is prob only downfall! Overall ,, will def visit again!