Palais de Mahe - a CGH Earth Experience

Palais de Mahé Expensive hotel but not a luxurious experience. When I booked 3 nights at Palais de Mahé I was expecting a top and unique experience. A couple of points have been contributing to my below par level of satisfaction - 3 days without wifi in our room despite asking the reception for addressing the issue. Was working only in the restaurant and lobby. Not acceptable in such a property. 4G was even not working in our room. - Lack of personal touch making a hotel unique and classy. When having a tea next to the pool, there was no biscuit/sweets when even basic places are providing this small add on. No flowers in the room, only one armchair for a double occupancy room. - Breakfast: ok but nothing great for such a supposed to be top range hotel. Very narrow choice of marmelade, average quality bread basket including no French bread (only toasts on request) in a city where French bread is easily available. Croissants were not excellent when u can find very good ones at Bakerstreet, an address itself recommended by the Palais de Mahé's reception as potential a place to have coffee with Danish pastries! - Transfer to Chennai Airport done in a car without Air Conditioning. We have been informed at last minute that AC was not working giving us no opportunity to ask for an another one. Having said that the staff was doing its best to help us and was very friendly. We have been under the impression that this hotel is managed by real estate/interior design specialists BUT not by experienced hospitablity experts.

As part of our 2 night stay at the Palais de Mahe we enjoyed a great market visit guided by the Hotels chef Kathii and a brilliant master class on the cooking of 3 South Indian recipes. This was led by Assistant Chef Jadagesh, whose personality and teaching approach made the whole morning extremely enjoyable. Our culinary efforts were then served to us as part of a delicious 4 course lunchtime feast. Delicious!! A very worthwhile experience for all foodies.

Just had 2 nights in the Palais and it was perfect: lovely period building, amazing staff, great food (lovely roof top terrace restaurant) and perfect location: absolutely the best place to stay in Puducherry. Lots of activities organised on demand.

Fine location, right in the middle of the tourist French Town. Rooms are spacious, high ceilings and give a feel of the French architecture. The pool is the highlight and service is good. The cafe on the ground floor is basic but the restaurant is good. There was also a book launch event in the lobby which added to the experience.

Great hotel . Great ambience . Great food and great staff . What more can you want. It’s close. To the beach and right in the middle of the French quarter . Real French feel to this old building. The restaraunt in the tarrace is wonderful and food so tasty