Apartamentos Don Miguel

We didn't stay at this venue but at a very disappointing hotel over the road. A couple of days in to our holiday we noticed the bar at this location and it saved our holiday. The staff are very welcoming. The gentleman that runs the bar made our family of 8 adults and 5 children very welcome at all times. whether it was early morning coffee, late night coffees or bar drinks nothing was too much trouble. It saved our holiday. It was our go to place at the end of every evening and we all thoroughly enjoyed sitting there. Very nice background music and a very welcoming atmosphere. We would def visit again should we be in the area.

Amazing place reccomend, pool very quiet for august and me and my family had a good week here at don miguel and it is a very budget friendly place!

Another amazing stay at the Don Miguel apartments. So clean and want to give a shout out to Olivia our cleaner who went above and beyond. Sasha the maintenance technician who always had a smile for everyone and last but not least Livio the barman who made our day extra special with his friendliness and lovely smile . nothing was too much trouble for any of them. We're missing you already can't wait to be back next year thank you xxx

For us, this hasn’t got the ‘wow’ factor. The whole complex is really clean and well maintained. The apartments are in 2 blocks, one of them being over the road. The buildings are 3 storeys high. There are no lifts, with steep flights of stairs to the upper apartments. If you have mobility problems, it would advisable to mention it, as there appears to be a limited number of ground floor apartments. I didn’t advise that I have problems walking up stairs and was allocated a first floor apartment. I advised that I couldn’t walk up the stairs and was told that they only a a limited number of ground floor apartments. We were lucky to be given a ground floor apartment. Also, there is no disabled access to the swimming pool and as the area around the pool is quite narrow (and sun beds take up most if the space available) it’s not easy to walk around. The apartment we were given was ok. It was very clean. I wouldn’t say it was comfortable. We had a table and four chairs. A very high sofa bed, of which was too high and hard to sit on. We had a kettle and a toaster, but as there were no sockets around the cooking area. There was an extension multi plug adapter. The microwave was on top of the fridge freezer and was really awkward to use. The apartment had single beds, which couldn’t be pushed together, as the headboards were attached to the wall. There are no safes in the actual apartments. These are allocated at the reception. The bathroom was good. It had lots of space to put your toiletries and there was plenty of hot water. You have to request a change of towels. We were not given any information on how to get clean towels, so I took the used towels to the reception The receptionist seemed less than pleased. I changed the towels twice and I still don’t know the correct way! We had to watch the number of appliances, that we used when we cooked. On one occasion, when the electric tripped, we couldn’t reset it ourselves and I had to go to reception to reset it. The receptionist knew which room it was before I told him and he had to go into a backroom to deal. The reception isn’t 24 hours. I’m not sure what we would have done if it had been closed. There are shops nearby. We found them to be really expensive. There is a large Eroski Center, a 15 minute walk along the Ma222 road. If you use the bus service, it’s a lot cheaper to Tap Off/Tap On using your bank card, otherwise it’s €4.50 per person, per journey.

Just got back home after a fantastic week here at the panorama hotel. We were bed and breakfast, Great breakfast area we plenty of choice, plus the option of a cooked breakfast. Super friendly staff who went out of their way to make you feel at home.. nothing to much trouble, even rang our transfer bus company as we were worried as the road was closed due to the bike race.. Thank you everybody we will see you all next year

I am puzzled by the positive comments given for this accommodation. I can only assume that previous reviewers have not experienced any of the other wonderful options available in the resort. Having stayed over many years at various other places my experience here fell miserably short. I would make make the following points: - If you don’t want to or can’t carry a heavy case up many steps, don't stay here. The same applies if you have mobility issues as there are numerous steps to climb. Also the main outside building steps when wet get dangerously slippy. - If you travel in a group don’t expect to get a room located together or even in the same building/site.This is even if you have made the request and emailed weeks ahead and then asked again on arrival. - If you are allocated a ground floor room opposite the pool area, be aware that the rooms above and across the road are about six times bigger! - If reception staff insist you sign a hand written disclaimer to say that they have resolved your issue (even though they haven’t) in order to absolve all liability, don’t sign it. If they persist then see your holiday Rep. I understand that sometimes what is pleasant and acceptable for one person is not for the next. With that in mind I look forward to my next stay in wonderful Puerto Pollensa. However, guess what it won’t be at the Don Miguel………Adios.