Heraclea Hotel Residence
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Policoro
Heraclea Hotel Residence
Via del Lido, Policoro, Basilicata 75025, Italy
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When you stay at Heraclea Hotel Residence in Policoro, you'll be near the beach, within a 10-minute walk of Lido di Policoro and Ionian Sea. This family-friendly hotel is 2.6 mi (4.2 km) from Policoro Castle and 2.8 mi (4.5 km) from Spiaggia di Policoro.Show More
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4/5Very Good·Cleanliness: 4.0
All 50 Reviews
Amenities
Outdoor swimming poolHorse RidingHikingSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport pick-up24-Hour Front Desk
All Amenities
Surroundings
Landmarks: Parrocchia San Francesco d'Assisi
(<100m)
Landmarks: Policoro Village
(410m)
Landmarks: Circolo Velico Policoro Magna Grecia
(410m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
5
Family Suite
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
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3
Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Double Suite
2 Single bed or 1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Double Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Single Room
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
4/5
Very Good
50 reviews
Verified Reviews- Cleanliness4
- Amenities3.9
- Location4
- Service4
Average for similar properties in Policoro
Guest User
April 4, 2024
Television positioned diagonally to the bed, therefore not very visible..
Some power sockets not working, I had to charge iPad and iPhone at the bathroom socket, bathroom mirror light not working..
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Guest User
May 22, 2023
Hotel Heraclea has all the potentials to be a great hotel and offering an memorable stay. But it was a rather disappointing stay. Management and staff should wake up an reflect on al lot of things. But it isn’t all bad. Rooms are large and kept very tidy, breakfast is more than satisfying and offering a nice mix of Italian and more Northern ingredients. Dinner is nice as well. But. Staff is friendly but lame. The bartender is not always on top of things but like the others, tries hard. This hotel is big. But I have been to hospitals with far more warmth an coziness than the entrance, hallways and rooms, which are rather cold and basic. Rooms are noisy as well. One can hear too much from the adjacent rooms, let alone the one above. Most shocking experience was the welcome drink. Sounds nice and sympathetic. But offering some tiny drops (2cm?) of Italy’s finest prosecco in an even tiny plastic cup was flat-out embarrassing. A refill was hard to get, staff ignored the guests. Management should be ashamed (foremost for the plastic cups)! This of course, is an occasion on the side, but it is quite representative for the whole stay. With summer season on its way, they really should get their act together.
Guest User
February 15, 2024
Today Valentine's Day, my wife and I went to a spa, a beautiful, relaxing place, the lady was very welcoming, kind and very good at her job, she gave a sweet and relaxing massage. Then we had dinner in a nice, welcoming, warm restaurant with affordable prices. We had a great dinner.
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Guest User
August 15, 2023
We spent 15 fantastic days in complete relaxation. Excellent welcome from the front office. Thanks go to the entire structure, from the reception to the kind and always available restaurant staff, a particular thanks to Mr. Raffaele and Mr. Marco who have a real and his own passion that makes his work unique and unforgettable. The structure is convenient and comfortable. The room was spacious, comfortable, well furnished and clean. I thank the cleaners. The breakfast was very rich and assorted, with the possibility of sweet and savory options. Excellent catering as the chef has never repeated himself and has always proposed successful land/sea combinations with excellent products. Hotel equipped with a beautiful swimming pool, associated Lido, spa, padel courts, and bicycles. We were able to enjoy a truly sea spent in a beach 400 meters from the structure. The experience was positive and I recommend this hotel to those who want to spend a few days of relaxation. We just have to wait for the 2024 holidays to return. Thank you Hotel Eraclea!
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Guest User
January 7, 2024
We used the hotel's services between the end of December and the beginning of January. Holiday with friends. Large and welcoming structure, various spaces available to the customer: spacious hall, refreshment rooms, spa, outdoor spaces. Cleanliness and courtesy much appreciated. Simple but functional rooms. We were assigned a mini apartment with lounge, kitchen, equipped balcony, bedroom and bathroom. We also had the opportunity to taste the restaurant's cuisine during the New Year's Eve dinner, which was very good and refined. The breakfast was adequate but could be improved with a few more options for both sweet and savory options. The service of hot drinks at the vending machine is not particularly appreciated, as it creates annoying queues... Overall we had a good time: recommended!
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Guest User
December 5, 2023
Passing through for work, I find this establishment again after 20 years. Large and secure parking. Well-maintained rooms, comfortable bed, bolster pillows, and all the associated services, sky, mini bar, heated room.... A great pleasure to find the same people I met many years ago.... The most beautiful body language it's the warmth that all these people exude. Behind every successful business there is always someone who made a courageous decision SOME TIME ago... I recommend this structure to my over 165 thousand readers either for a business trip or for a holiday suitable for families. Greetings to all the people I met again...
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Guest User
November 8, 2023
The structure is dedicated to summer holidays and the experience certainly changes. Stayed one night during a business trip. Cozy and quite large room. Something to improve in the bathroom. Shower poorly functioning and broken cubicle. Comfortable bed. Room equipped with TV, air conditioning, mini bar. Buffet breakfast, with everything you need to face the day. I've seen better buffets, but in the end I would say approved. Large and partially covered parking available to guests. The area was quiet, but being in the low season I think this is not a correct or valid feeling for all periods of the year.
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Guest User
September 17, 2023
Overall positive stay in a 4 star hotel with standards not completely in line, privacy and soundproofing of the rooms lacking, complementary services for the guest in September there was nothing, the restaurant also does not reflect many 4 star or even 3 star other hotels location, if one is a good foodie it is difficult to satisfy one's cravings... overall a pleasant holiday.
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Guest User
September 16, 2023
I think the reviews must be truthful...for this property they were contradictory!! The holiday was a disappointment! The 4 stars are there, only for the enormous structure which has great potential, but there is no desire on the part of the owner to really think about the needs of the customers!! There is no maintenance in the rooms, towels and sheets are not changed during the week! We hide behind the eco hotel... and then distribute the soaps daily in plastic samples!!!!! And the meal? Shocked by the waiters who literally counted the quantity of boiled courgette, carrots or salad leaves to distribute on the side dishes. Ah.. I forgot about the breakfast with little ants on the tablecloth that holds the cups. I think that a 4-star structure must have more
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Horse Riding
Hiking
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private Parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Airport drop-off
Additional charge
Car Rental
Station Pick-Up Service
Free
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Playground
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Fitness Room
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Airport pick-up
Additional charge
Car Rental
Shuttle Bus Service
Additional charge
Station Pick-Up Service
Free
Airport drop-off
Additional charge
Station Drop-Off Service
Free
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Wedding Service
Multi-Function Room
Coworking Spaces
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Languages Spoken
English
Italian
Food & Drink
Bar
Room Service
Public Areas
Elevator
Smoking Area
Garden
Health & Wellness
Billiards Room
Table Tennis Room
Tennis Court
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Hiking
Horse Riding
Turkish Bath/ Hammam
Mountain Biking
Sailing
Off-site
Windsurfing
Activities
Fishing
Public Beach
Beach Umbrella
Cleaning Services
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Accessible Rooms Available
Safety & Security
First Aid Services
First-Aid Kit
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 08:00–10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free, Italian, Vegan
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Paying at the Hotel
- Cash
Property Description
- Renovated: 2010
- Number of Rooms: 62
When you stay at Heraclea Hotel Residence in Policoro, you'll be near the beach, within a 10-minute walk of Lido di Policoro and Ionian Sea. This family-friendly hotel is 2.6 mi (4.2 km) from Policoro Castle and 2.8 mi (4.5 km) from Spiaggia di Policoro.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Policoro? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and 3 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 62 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Policoro? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and 3 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 62 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.