To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(54)
Positive reviews(40)
Reviews with photos/video(10)
Great service(7)
Negative reviews(4)
Mitchell P
Family Room with Lake View
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Incredible service, clean rooms and comfy beds. Would highly recommend
Guest User
Standard Double or Twin Room
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Dec 7, 2024
The hotel is in a good location. From the balcony, you can see the snow-capped mountains, Fishtail Peak and Anna Peak in the distance. Compared with the overall environment of the hotel, the price is good value for money in Pokhara.
The biggest problem is the hot water in the room. The hot water is not hot. I didn't take a shower during the two nights I stayed.
I communicated with the waiter many times. The waiter's attitude was very patient and kind, but it didn't solve the problem. In their concept, this kind of lukewarm water is hot water.
Original TextTranslated by Google
Анна_travel
Standard Double or Twin Room
Stayed in Nov 2024
Couples
15 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Good hotel, we booked it twice, friendly staff. There are laundry services - in the morning we handed in our things, in the afternoon they were ready, and the prices are reasonable. The room is clean, hot water in the shower and all the accessories. The air conditioning in the room works.
Original TextTranslated by Google
martinwei
Standard Double or Twin Room
Stayed in Oct 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The conditions after moving from the Shenshan Resort Hotel next door are still a bit different. We only stayed on the second floor, but we could still see the snow-capped mountains. There were too many clouds these days and the view from the second floor was a bit poor, but I still recommend staying there. The main thing is that Nepalese people are very enthusiastic, which makes me happy.
Original TextTranslated by Google
hardyyang
Standard Double or Twin Room
Stayed in Nov 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The hotel is very clean. The location is right by the lake. The boss and waiters are very friendly. The price/performance ratio is very good! Worth recommending
Original TextTranslated by Google
Anonymous User
Standard Double or Twin Room
Stayed in Nov 2024
Travel with friends
5 review
3.0/5
Posted on Nov 18, 2024
I will never come back to this hotel. Except for the slightly better location (viewing) and the better attitude of the waiters, there is no other advantage. The other hotels I rebooked the next day compared to Gap, you know!
Make complaints:
1. I took a night bus to Pokhara at 6 a.m. that day. The hotel front desk said that I couldn’t see my Ctrip booking, so I couldn’t check in until 2 p.m. for a long time.
2. After visiting the beautiful scenery by the lake and surrounding shops, I returned to the hotel and was placed in a very awkward room. It faced the inside (facing the water tank). I couldn't see the beautiful scenery at all, and my mood was not beautiful at all.
3. The changed room still does not have a balcony. From the large flat floor on the top floor, you can see the distant scenery and many white sheets hanging to dry.
4. The hotel facilities are old. You need to use a key to open the room. The cabinets and bedding are very old, as are the carpets and sockets. (It’s not easy to plug it in). The wifi cable is outside the window, causing the window to not close tightly.
5. I was rushing to class early the next morning and found that there was a power outage. I dressed and brushed my teeth in the dark.
At first I thought the introduction in Xiaohongshu was quite good, but I fell into a trap. . .
Original TextTranslated by Google
Anonymous User
Standard Double or Twin Room
Stayed in Oct 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on Oct 11, 2024
The service is very good, the room is quite big, the bath water is sufficient, there are occasional power outages, but the impact is not big, the rooftop view is excellent, improvements: the room is not cleaned in time, and do not be in a hurry, but take your time, but it is like this in the local area, there is no way
Original TextTranslated by Google
Guest User
Standard Double or Twin Room
Stayed in Oct 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Service, hygiene, and cost-effective hotel are all very good. Breakfast is also very good.
Original TextTranslated by Google
Guest User
Standard Double or Twin Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel is right next to Fewa Lake. When the weather is good, you can see the snow-capped mountains in the distance from the balcony. The front desk helped to change the room type and the service attitude was very good.
Original TextTranslated by Google
Sanlinzhiwang
Deluxe Double Room, 1 Double Bed, Mountain View
Stayed in Sep 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Quite satisfied. It's not in the core area, but it's not far from the lake. The hotel has various booking agencies and the price is right. There's no need to compare prices. There is still a sense of service. All expenses can be settled after check-out. As a result, when I took the bus to Surumbini in the morning, a staff member on duty asked me to put down the key and leave. Of course, I paid the bill in the end. I felt that they were very negligent. This was not a loss in business. ?
Original TextTranslated by Google
Guest User
Standard Double or Twin Room
Stayed in Nov 2024
Solo travelers
4 review
2.8/5
Posted on Nov 16, 2024
The exaggeration in Xiaohongshu is too much, let’s just say
Original TextTranslated by Google
Huoliyuwenchengdu
Deluxe Double Room, 1 Double Bed, Mountain View
Stayed in Mar 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Although the hotel is old, it has everything it needs. The rooms are not too small and there is a balcony. When the weather is good, you can see the Fishtail Peak. The price/performance ratio is very good.
Original TextTranslated by Google
Guest User
Deluxe Double Room, 1 Double Bed, Mountain View
Stayed in Aug 2023
Couples
3 review
1.0/5
Posted on Aug 15, 2023
Don’t go to this rubbish hotel. Be careful of Ctrip defrauding you. Hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha more