Ibis Styles Hotels in Poitiers

The hotel is very clean. With a very friendly and smiled house staff, we rented 3 rooms 210 110 and 109. The 210 is very well located, clean bathroom but to refresh to have more than 🌟. The 110 with a stick but very clean. very warm also happy SB fan presence very well. The person at the reception really sympathetic because of a small tax error has gently offered to me and my children Viennan and orange juice. Thanks to the hotel for its welcome and cleanliness.

I had booked 3 rooms from 28 to 30 December last and was taken from the amount to be paid on 24 December . On December 29, I had to cancel a room for COVID reason and naturally asked for reimbursement .... and it was answered that the price I received was not cancelable and not refundable until 5 days before arrival Since when POWER ON POSITIVE PERSON TO BE 5 DAYS PRIOR Arrival....... and I was offered an exceptionally on 11 January a postponement PRIOR FIN FEBRUARY 2022.....

Room not that impressive. Only discovered it is a converted church when I logged on to ***********. But the main reason for writing this review is to point out that they protect their wi-fi with a ridiculously complicated password. (Why? At most it only needs to stop people tapping into it from the street). The upshot is that I was not able to access their wi-fi from my phone. Reception staff were friendly but basically claimed their system wasn’t at fault. Disappointing

Had very low expectations because of all the bad reviews. However it's not that bad or I was lucky. The room was small (but it's normal for an Ibis) but fortunately there was no street noise or serious malfunctions. The room wasn't too hot although it was +30 degrees outside. The bed was comfortable. Can't comment on breakfast. It was a bit odd but nobody on the front desk spoke any English. I know I'm in France but this is an international chain hotel in a touristic city (Poitiers is very nice and underrated, by the way). One more thing - my stay cost me 25 EUR. If the price was 2-3 times higher, perhaps I would be more picky.

Disappointing stay here is putting it mildly - we booked a king suite at a not low rate, and the ”sitting room,” adjacent to the bedroom had an old broken sofa bed that could not be folded closed, thus making it impossible to use as a place to sit - in addition it had a cigarette burn hole on one cushion, and the thin carpeting was stained in a number of spots. The unadorned drab rooms were reminiscent of a prison waiting room with the cheap carpeting and plain beige walls. We had booked this hotel especially to have a/c and the small wall air conditioner for the bedroom was worse than useless. In fact, we turned it on, closed the door, and came back two hours later to find the bedroom warmer than the sitting room, which had no a/c. When I mentioned it to reception, there was little response. But perhaps the crowning insult was the afternoon desk clerk (British accented), who, when we asked for two glasses for a bottle of wine we purchased at the shop next to the hotel, refused our request, saying at first she didn't have any glasses (there is a bar at the reception desk with a shelf of glasses about three feet away in plain view) and then telling us that she couldn't give us glasses because the hotel patrons ”steal them or break them and imbed shards of glass into the carpet and the maids get injured.” When I said I had never heard of such a thing, she said it is ”common in France.” We've traveled many years in France and other European countries and this was a first. To be fair, when one of us went back down to reception to beg for a bit of ice, she relented and gave us two glasses, saying she could get in trouble for doing so. The good - breakfast was a good value for 15euros. The morning reception worker was very cheerful and willing to point us in the direction of the sights in Portiers. Location was great. There are other hotels nearby - I'd check them out before booking this one.

Tout était parfait : l accueil, le confort des chambres climatisées, la propreté, la localisation proche de tout et seulement 10 min à pied de la gare. on a adoré notre séjour on reviendra avec grand plaisir

I really like the old lady at the receptionist. We arrived in the morning with our luggage while the check-in time is after 3pm. We called the receptionist to ask about leaving them at the hotel earlier. The lady was very kind, cheerful and helpful on the phone. She even helped us to check in way earlier, at 10am. She is the reason why I instantly thought about writing the review here, which I rarely do. The room exceeded our expectations. We have our separate beds, clean and bright bathroom + toilet, kitchen with all the necessary utensils, a fridge, a stove. All the staff we met at the hotel are really professional with highest degree of caring. Highly recommended!

Almost perfect hotel, I really like 👍