Pandanus Palms Holiday Resort

I found the staff not as friendly as they claim to be on the website. Upon arrival there the TV wasn't working. No wifi. Called for help was given wrong password. Front desk said everything in email, which couldn't be accessed without wifi. The pool wasn't cleaned for 2 days .. full of leaves. If there's more than 2 people staying,be prepared to bring your own supplies such as toilet paper, dish soap, paper towels, hand towels. I mean it says pandamus resort, however it's not a resort because other than a minimal supply of everyday items you have to bring your own or pay for them. I'm traveling from abroad and feel every day items ie toilet paper, dish soap hand soap should be supplied when needed.

If you’re planning a trip to Point Lookout, I can’t recommend Pandanus Palm Resort enough! From the moment we arrived, the experience was exceptional. The location is unbeatable, nestled in a peaceful setting yet conveniently close to stunning beaches, walking trails, and local cafes. The accommodation was spacious, immaculately clean, and equipped with everything we needed for a comfortable stay. The fully equipped kitchen, cozy lounge area, and private balcony with ocean views made it feel like a true home away from home. The resort’s facilities are a standout. The swimming pool was perfect for a refreshing dip, and the tennis courts added a fun activity to our trip. There’s also easy access to nearby surf beaches and breathtaking lookouts—perfect for nature lovers and beach enthusiasts. The staff were incredibly friendly and attentive, always willing to go the extra mile to ensure our stay was memorable. Their local tips on where to eat and explore were invaluable. For future holidaymakers, Pandanus Palm Resort is the ideal choice for a relaxing getaway. Whether you’re traveling as a couple, family, or group of friends, this resort offers the perfect mix of comfort, convenience, and natural beauty. I cannot wait to return!

We had a fabulous time and were close to everything .The pool and grounds are beautiful. Even walking distance to the pub. The only thing was no full length mirror or air conditioning (just fans). But a beautiful ocean view and undercover parking.

We would have liked air conditioning but the fans were good too. So beautiful and clean , pool was amazing and the rooms were very well equipped. Also Wayne is nice.

I could have given all 5's for this property since it was off season. Lots to love, tennis/pickleball court, pool (small), excellent rooms. There were two issues. One was they had this killer dining/meeting area which was closed. Like I said, off season, but it would have been nice if it was open, no deduction for that, would have been a plus. Our room had a good, but not excellent view, Good value for the price, but not as good as some other units, to be expected. Any shortcoming were made up for by the excellent and helpful staff. I gave a 4 our of 5 for the area around, although i could have given 5 out of 5. It is a steep climb up from the grocery and beach, and overall, a near perfect score, the one point sort of summarizes all the little things. I would stay there again without hesitation, same room, same steep climb, same missing the really cool dining/meeting area.

Excellent service and very flexible. I requested an early check-in, and it was no problem—they made all the necessary arrangements. Pickleball was a hit, and the view and serenity were magnificent. I absolutely recommend the staff for their exceptional service and flexibility. Room 34 had everything we needed, but it does require a dusting on the skirting boards, the top of the fridge, and the blinds. A thicker doona would have been appreciated, as it was cold on the first night. If you are visiting, please do not feed the wildlife—they can become aggressive. A tame kookaburra even snatched food off our plate.