Hotel Jona

This has been the most terrible unlucky start of a vacatiol i think ever. First of all i would like to adress not here to complain about nothing. First the checking experience: , the hotell didnt have the order of the room that was for checkin. prosess took 30-50 min. sitting i the reseption 11 at night. The nightstaff very kind and respectfull gives us a room upgrade. The room we get is dusty, the aircondition makes weird noices and one of the girls has dustalergi. This was quite awfull but can happen anywhere. The bathroom of the new room is fludded with water all over the floor, 2 minutes after the reseptionist lets us in. The whole bathroom is filled with water, and staff had to come up. in total this prosess took 2 hours at night. Then we go to sleep, the aircondition makes some weird noice all night ) check vent. (Right sink broken and leckage) Then we get told we had to swap the room after 1 day to the original room. the staff didnt inform us what time we checkin to the new room. we where not rlly informed at all just that a change was happening. We wake up the day after, we go outside get told by reseption they appolgice for their mistake and that we will be staying on the suite for no extra cost for the whole week. They appologice for their faults. 30 minutes after the room key dosnt work, then we go down to check again, then we get told by hotell staff that that we couldnt have the room after all. then we get forced to pack our stuff with 2 hour notice for roomchange while we had plans. Absolutt dreadfull service for 18500nok payment for 1 week. We complain and the people in the reseption does not do anything about it.