Boringdon Hall Hotel and Spa

This place is just amazing, we had the most amazing two nights away here and couldn’t fault a thing. The staff were friendly, helpful and just lovely to have a chat with. The spa is out of this world and the treatments were by far the best I’ve even had. I run my own beauty business so can be hard to please at spas but they were 5 star. We had a suite which was fantastic, we loved the layout as it felt like we had our own little house. We also ate in the mayflower restaurant on the first night and the food was spectacular. Thank you so much for everything it was just want we needed and will definitely be back

Myself and my husband visited Boringdon Hall for our 10 year wedding anniversary which was a surprise booking (by my husband). He had researched a hotel that was fairly local to ourselves (SE Cornwall) that had a spa and suites available. We initially stayed in the Wellness Suites (Oct 2023) which were very impressive but we had a few (fairly substantial) issues with our stay, fortunately after speaking with a manager these were rectified. We then revisited in November and stayed in the Royal Suite, and cannot find a single fault about our stay. We received a really warm welcome at reception and appreciated the welcome drinks (Mulled Wine) we had also additionally booked the Festive afternoon tea which was superb, one of the best afternoon tea experiences I’ve had. All the staff at the hotel were very attentive. We did have to knock on the office door when we visited the spa to gain someone’s attention after standing in the lobby for several minutes, and we would have preferred a member of the spa staff to show us the facilities as it took wandering to find the quiet rooms and additional areas that were further from the poolside, you can also access the Spa Restaurant directly from the spa which would’ve been helpful to know as we could’ve gone straight to breakfast from the spa as w had seen others have done. These are small things to point out that could hopefully be rectified for other guests in the future. Our room was exemplary. It was situated in the main house which is such a wonderful old building. The suite itself is accessed via a staircase (this was not an issue whatsoever to us) and the bathroom within the suite accessed via another small staircase. We loved the quirks of the room. The mini bar was a great addition. And the hot tub had fantastic views across the town and over to Dartmoor, such a great addition. The bed was one of the comfiest I’ve slept in when staying in a hotel and we did not hear a noise from any other part of the hotel during our stay. Dinner in the Mayflower Brasserie was great, the staff did have to be reminded to bring my husbands wine over, and this unfortunately happened on both trips but such a small point that it didn’t deter us from enjoying our meal. Breakfast was fantastic the staff at breakfast during both stays were always extremely attentive, nothing was too much trouble. We cannot wait to stay again.

Amazing history, staff, spa, experience ! 2nd visit and will come back again in the summer :) First time was a spa day with my mum in the summer , beautiful surroundings and excellent treatments ! The second was a surprise Christmas night stay with my parents and we all loved everything about it ! Treatments again and the food was 5 star . Sally

Well first of all i am disabled and the entrance to the hotel is very uneven but very welcoming. But i will say this. If you are a wheelchair user this hotel isn't for you lots of steps every where. The room was ok i guess but all well and good having the bath in the bedroom it looked nice but when the glass gets steam on it from the hot water it then shows up lots of hidden things. Previous occupants of the room look like they had fun if you get my drift. a few cobwebs in the room and if you wanted to watch tv there's no point as the signal was going in and out so much .. My partner had a few of the treatments that were on offer and in her opinion thought they were a little over priced for what they where.

Spent 2 nights here for a completely relaxing break. The staff are amazingly polite and welcoming. The rooms were lovely and clean. Would like to thank Laura in the restaurant, who was very efficient and made us feel welcome. Would also like to say a massive thanks to Molly (I think that was her name). I had a stone massage and can honestly say it was the best I have had for a long time as I actually nodded off, that’s how lovely it was. The food is fabulous, so a massive thank you to the chef and his team. The spa area was lovely and very relaxing. Was nice to have a slightly different experience in the Crystal Salt steam room. We had afternoon tea in the spatisserie, which was plentiful. There was far too much to eat so the staff boxed up the remainder of the cakes so we could eat them later. The only negative I have to point out is there is not much choice in non alcohol drinks, especially Beers/Ales, only one on offer - really!!! As more people refrain from alcohol (yes there are people who do not drink) either through choice or medical reasons so it would be nice for us non drinkers to be catered for too. We did enjoy the non alcohol fizz, even then only 2 types!! Would love to come back in the future

We visited for my birthday and were greeted by the lovely Becca. We were talked through our stay and then went to our room. Throughout our stay, nothing was too much of an ask and we really felt amazing after the visit and spa. We will be back! Amazing

A tricky review to write. Despite plenty of positives, overall I was slightly disappointed and underwhelmed by this hotel. Perhaps my expectations were higher. However, the positives include the important ones: spotlessly clean, good shower, comfortable bed and largely pleasant staff. But for somewhere at this price these are to be expected. Other more personal positives were: an excellent spa, a really good massage from Vio, a top notch burger in the Mayflower restaurant, one of the best made whisky sours I've ever had, and the bedroom had an iron and ironing board. The secret bar is a delight and the Aclief restaurant looked lovely, although we didn't try it. Less good was the checking-in experience. Sitting in chairs that are way too low, I felt I was being interrogated and being asked for information that the hotel already had (as evidenced by endless email confirmations and reminders prior to arrival). The whole process seemed to take ages. What's wrong with "oh hello Mr Thomas, you're in room 33 and here are your keys. Is there anything else I can help you with?". Also, I have a personal objection having to book a breakfast time. I'd just spent 4 weeks touring France and Spain and this was by far the most uncomfortable and unnecessary check-in experince I'd had. And this is important - it sets the tone for the rest of the visit. Other negatives included: a failure to meet my pre-booked champagne and chocolates order - rather spoiling the surprise. On being informed, the receptionist didn't apologise - leaving that to the trainiee in her second day who clearly sensed my displeasure - she should go far. The bedroom layout was questionable, and generally just ordinary. All in all the hotel does provide many positives, especially the spa, but I just expected somethiing a little less ordinary, with a bit more atmosphere.

A lot of things are very good here. Rooms are nice, staff are great. However, I feel that the room service is not up to scratch at all. A very limited menu and the smallest burger i have seen for a while was overcooked and without the bacon that was supposed to be with it. Also didn’t bring the drink I ordered. The food in the restaurant was good but being charged for tap water? Really?