Comfort Inn Plymouth-Minneapolis

I rented a room here because we stayed about a year ago and really enjoyed it, and I wanted to sit in the hot tub, my sole purpose for getting a room, only to find out when we got to the pool roomthat the hot tub was out of order and was for both nights that we stayed, and the front desk clerk didn't seem to think it was important information to pass along. Housekeeping is lacking very badly, not sure if it's a matter of not enough staff to clean but it was much dirtier then last time we were there. I brought my own disinfectant wipes & started cleaning before it crossed my mind to take before & after pictures. Not sure I can post them with this review, if I can & can figure out how to then I will do so. So with the hot tub out of order I thought I'll make lemonade(so to speak, lol) with my lemons, and went back to the room to have a hot bath, only to find the hot water did not get very hot. I realize they have to follow guide lines/orders made by city inspectors, but the sink in the bathroom ran way hotter than the tub, so backwards. I'd say it's more dangerous to have the sink running so hot. Children go to use the bathroom & wash their hands on their own, but more often than not the parent runs the bath water to make sure of the temp & depth, but rarely does a parent trail behind their child to make sure they don't get burned while washing their hands. I was greatly disappointed in the condition of the hotel & the housekeeping & there were a few other things as well.

The reason we chose this hotel was because they have a hot tub. We got to the pool area and the hot tub was out of order. They never bothered to tell us that at check in.

We booked this hotel fairly last minute and decided to go with it for cost purposes. This can be a good decision or not a great decision - in this case it felt like an in between. The property appears to be getting some updates, but the rooms could use some updating and/or deep cleaning. The pool was cold and the hot tub jets did not work. The first room we were given was not actually cleaned so we were moved to the first floor. The staff was nice and accommodating. The breakfast was just fine and the attached restaurant was really nice to have. If you’re on a budget, this place is fine - but I would stay the $20-$30 more per night per room and stay somewhere else.

I liked how quiet and clean that it was......After some joyous moments, one needs a place for quiet de-stressing relaxation.....

I used the stairwell for an exit and there were 4 men lying on the stairs! They scared me!!!

The restaurant, pool, and hot tub were great! No staff at the desk so you stood and waiting. The heater woke everyone up at 730 with the ticking.

We went for a quick getaway to relax.Found out that when we got there the hottub was out of order until the day before we left.Also our room was very noisey at night,there was a loud humming noise,like a motor running above our room.

The room was clean. Having an elevator is very handy when they put you on the second floor and the place is pretty empty! 😂 Breakfast eggs were cold. Sausage not fully cooked. AC was on in Breakfast room and it was freezing. Did I mention that this was in our cold December in Minnesota?

dislike - hot tub was not functioning like - restaurant on property.