Opero Hotel Southkey Johor Bahru

Convenient location near malls and shopping areas. Guests appreciate the clean, spacious rooms, comfortable beds, and friendly, responsive staff. The awesome breakfast buffet is also highly praised.

Decent hotel with bed of good firmness. Greeted well from the door to check in. Great to be welcomed with welcome drink. Standing shower is weak and water splashing out everywhere without a door, hence toilet was wet after showering.

Superb location, with mins walk to Southkey mall. Variety of food for Breakfast is great as well. There was some things in the toilet that were disappointing. First, the water flow from the rain shower was slow and small. Second, the blind in the shower area traps water and become mouldy, causing mouldy smell. Third, the shower drainage seems choked, causing flooding if tap is on for long: Lastly, there was no shower head though it’s no fault of the hotel. However, the housekeeping team came very quickly to resolve the issues (cleaning the shower head and choky drain), whenever I raised the issue. I also heard that the hotel is changing the magnetic door stopper next month. Currently, I need to hold the main door physically to keep it open. Overall, I felt that the location is superb, breakfast spray is great, ambience of the hotel is good (nice hotel fragrance), and good security (I see security guards patrolling hotel area quite frequently), and the customer service is responsive and professional. Hotel should have proactive maintenance of the room and periodic checks before the rooms get too uncomfortable for guests.