Amansari Residence Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Masai
Amansari Residence Resort
Persiaran Seri Alam, Masai, Johor 81750, Malaysia
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Located in Masai, Amansari Residence Resort is within a 15-minute drive of AEON Tebrau City and Austin Heights Water & Adventure Park. This 4-star hotel is 8.2 mi (13.1 km) from KSL City Mall and 9.9 mi (16 km) from Komtar JBCC.Show More
We Price Match
Last booked 10 hrs ago
Highlights
Free parking
Ideal location
Lots to doAmenities
Indoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Private ParkingFree
24-Hour Front Desk
Luggage StorageFree
All Amenities
Property Description
Located in Masai, Amansari Residence Resort is within a 15-minute drive of AEON Tebrau City and Austin Heights Water & Adventure Park. This 4-star hotel is 8.2 mi (13.1 km) from KSL City Mall and 9.9 mi (16 km) from Komtar JBCC.
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3.9/5
Goodrepeat booking. friendly staff. clean room. easy to locate. recommended.
All 243 Reviews
Surroundings
Airport: Senai International Airport
(35.4 km)
Train: Kempas Baru
(19.1 km)
Landmarks: Community Policing Malaysia, Seri Alam.
(440m)
Landmarks: Christine Resort
(570m)
Landmarks: Masjid Al-Falah Seri Alam
(580m)
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Rooms
Guest Reviews
Services & Amenities
Policies
15
Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
14
Duplex Apartment
1 King bed and 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
15
Junior Twin Suite
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Junior Family Suite
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
14
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
3.9/5
Good
243 reviews
Verified Reviews- Cleanliness3.9
- Amenities3.8
- Location3.9
- Service3.9
Average for similar properties in Masai
AI Summary
Conveniently situated near main roads and the port, ideal for business trips. Spacious rooms with comfortable beds and good lighting. Friendly, professional staff offering excellent service. Close to amenities and sea access.
Guest User
December 29, 2024
Very old hotel. Needs upgrade.
Toilet must have shower screen or shower curtain.
No basic things like hand soap provided.
Carpet is old, moist and just makes the room uncomfortable.
Black74
December 4, 2024
Bad aircon. First room only warm air only. Reported to front desk. They sent technician. Comes for 1 mins says top up gas and all done. Have yo go down to front desk for room change. 2nd room ac was better but not by much. Carpet was stained and looks dirty. Toilet seat was loose. Breakfast was cold by 8.30am and bland. This will be first and last stay. To avoid.
Pau Morales
September 28, 2024
repeat booking. friendly staff. clean room. easy to locate. recommended.
Joannasin16
August 12, 2024
It was a very wonderful 2 days trip with my boyfriend
The Amansari Residence Resort Hotel was very peaceful and quite
The environment is just nice for a staycation
Anonymous User
January 19, 2025
No concierge service upon arrival. We had to carry our luggages on our own. Receptionist told us to use the concierge trolley which i think very unprofessional for the guests to push the trolley on their own 😡 breakfast buffet was ok. Checkout process was smooth. Parking also ok.
Anonymous User
January 9, 2025
Checked-in with one cup of ZUS coffee inside the fridge, obviously the cleaner did not clean the room thoroughly. Room amenities kind of old and worn off. Poor maintenance overall. Heard some rumours the hotel is ******* 😩 but i slept well those 2 nights
Biophillic
June 30, 2024
One night stay at Amansari Residence Resort. Overall okay. A bit noisy coz there's construction nearby . Variety breakfast.
J.Jayapriyah
December 30, 2024
The worst experience i had, previously ive stayed in this hotel twice but never experienced this kind of service at all. Totally ruined my holiday. The customer service was bad, housekeeping was poor,no way to communicate from room to reception as there was telephone but not plugged,no cable just a dummy. The wifi was horrible, Very bad service. I was with my eldery parents,unable to walk much etc and the 1st day of check in itself ruined our holiday...We waited so long nearly 2hrs to get into our room,no proper information given like which way to go or lift to take etc. The staff didn't understand English,language problems and midway they just refused to talk to me etc which i find rude and not professional. Being in the service industry and front line employees should know their work and cater to all kinds of people,not just keep quiet and walk away. Being a well known hotel with many awards,im surprised by their attitude and service. Room TV channels are limited,kitchen utensils are limited, amenities provided are limited...My stay in whole is totally wasted.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private Parking
Free
24-Hour Front Desk
Luggage Storage
Free
Billiards Room
Squash Court
Table Tennis Room
Restaurant
Café
Taxi booking service
Car Rental
Meeting Room
Business Center
Multi-Function Room
Children's Pool
Water Slide
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Indoor swimming pool
Fitness Room
Billiards Room
Table Tennis Room
Restaurant
Meeting Room
Restaurant
Restaurant
Style: A la carte
Dining options: Property guests only, Outdoor tables
Business hours: [Mon - Sun] 06:30-22:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private Parking
Free
Transportation
Taxi booking service
Car Rental
Front Desk Services
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Concierge Service
24-Hour Front Desk
Languages Spoken
English
Malay
Food & Drink
Café
Room Service
Health & Wellness
Billiards Room
Table Tennis Room
Squash Court
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Activities
Game Room
Water Slide
Public Areas
Elevator
Smoking Area
Non-Smoking Floor
Chinese Instructions
Vending Machine
Garden
Outdoor Furniture
Cleaning Services
Laundry Service (On-Site)
Clothes Steamer
Guest Laundry
Facilities for Children
Children's Meals Available
Children's Toys
Children's Pool
Business Services
Meeting Room
Business Center
Fax/Copying Service
Multi-Function Room
Accessibility
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeChinese
StyleBuffet
| Age | Fee |
|---|---|
Children 6 years old and under | Free |
Children 7–9 years old | MYR 15.00 (approx. PHP 195.24) per person |
Adult | Buffet:MYR 29.00 (approx. PHP 377.46) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old.
Paying at the Hotel
Property Description
- Opened: 2011
- Number of Rooms: 150
Located in Masai, Amansari Residence Resort is within a 15-minute drive of AEON Tebrau City and Austin Heights Water & Adventure Park. This 4-star hotel is 8.2 mi (13.1 km) from KSL City Mall and 9.9 mi (16 km) from Komtar JBCC.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Courtyard Cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Courtyard Cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.