Pleasanton Marriott Reviews

Great hotel. Service was excellent

Great hotel! Would highly recommend staying there!

Very comfortable bedding. Not far from San Francisco outlet mall. High cost performance

The room is nice, quite big, clean and tidy, no slippers and toiletries, there is a coffee machine to boil water, the breakfast buffet has a lot of varieties, the service attitude is good, the sound insulation effect of the room is not good, the guests next door were so noisy until one o'clock in the morning on the last day Just stopped

Generally good, the room is not very big, but it is very new, there are not many breakfast options, 25 dollars per person, the price is okay.

Very good environment

good good good good good

Nice environment, clean and convenient

Best part during this visit was the check in process / front desk. They were both polite, pleasant and helpful. This was a breath of fresh air compared to agents at the front desk over the past few stays at this property. I hope the next time visit your property the same front desk Agent will be there.

Overall was a 3 because we stayed for 2 nights and both night, we had loud noises from the room across from our room. I told the front desk and they sent a security but he did not knock on the door. Just said he didn’t hear anything. We heard a couple arguing loudly at midnight through 2am. We did call the front desk again and we didn’t hear or see anyone to ask them to keep it down. They kept arguing in the morning when we had woken up to check out. The stay was good but the inconvenience of noise and two restless nights was horrible.

I didn't like the AC unit as there was no way to turn it off. You could only adjust the temperature so it turned on and off all night, which made us unhappy!

The a/c had a clicking noise that happened all night. Couldn’t get good rest before my best friends wedding the next day.

Front desk check-in can work to improve customer experience. The rooms were comfortable, well designed and very clean.

Lovely and relaxing 3 nights over the Christmas weekend. Check in was very welcoming. We have stayed at this hotel multiple times and we always enjoyed the M Lounge, for extra charge. We were informed that due to the Christmas holiday, the M Lounge was short staffed and so we were given three $10 vouchers. Our room, the 2 beds, pillows, the bathroom, Smart TV and the breakfast buffet all met our expectations. Take out dinner from the hotel’s kitchen ok. We will definitely come back someday.