Well the staff was very warm in greeting us during our stay. The omlets are very good, but the sausage wasnt warm on the buffet. The room was very nice, however i had to ask for them to clean it, and get fresh towels. Then i requested for the room to be cleaned again, and they dropped the ball. I was offered an apology but no refund. Why should i have to ask for housekeeping? This was unacceptable in my eyes. I was at the desk inquiring, and the lead housekeeper came up with a list. She slammed it on the counter, "These rooms are going to be cleaned today." Then she walked away. Whats going on here? My conclusion is thats why i could get housekeeping. Hyatt House needs to refund my stay 😒