Guest User
October 14, 2021
This hotel must have been nice in the past. Like every other hotel in Havana, this one is in desperate need of updating. We were told that we were moved to this hotel on this trip so we wouldn't be delayed by President Obama's visit. The food provided by the hotel is not good. There was no water to shower the night we were there. A maintenance guy came to our room and told us to go to bed, water won't be available until morning. A helpful person called the room at 1am to let us know that the water supply had been restored. Really? At least the toilets worked, better than our experience at the Plaza Hotel. Cuba is not ready for tourists, and it won't be for a long time.
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