Ura Jardín Del Atlántico

Conveniently situated near the beach, with easy access to amenities, local bars, and entertainment. Good value for the price with reasonable stays and decent service. Guests praised the variety and freshness of breakfast options.

Rooms were not serviced daily. Pool was freezing. Located right next to busy bars, which made it almost impossible to sleep before 2am. No AC in the room. Had to pay extra if you wanted the privilege of using the gym. Fittings and quality was generally bad, but somewhat aesthetically pleasing. Would not recommend for families at all because of these reasons.

First of all I’m not one to let a few bad reviews ruin a holiday before I’ve been there, and me and my girlfriend knew it wasn’t going to be 5*, so here goes. Credit where it’s due, the hotel was clean, along with the rooms, which alongside were spacious enough for us to use. The staff also left a sandwich, fruits and a bottle of water for us as we arrived left completely free which is more than enough and was appreciated. It was easy to check in and out and the staff were welcoming. Food was alright too, I’m not a fussy eater and will eat most if not all cuisines but the food was very ‘samey’ each day, I get they can’t cater to each guests needs individually but some variety wouldn’t have gone amiss. There’s 4 pools too including the children’s one so there’s plenty chance for a swim and always sun-beds available with an umbrella and/or table with a pool bar outside the one pool. However, we were told we had to pay a €50 deposit on arrival which we weren’t told about but it was noted on the Loveholidays app so fair is fair. There’s also no air conditioning in the rooms, just the main reception. You can hire a fan for the room for a €15 deposit and then €2 a day, which will rack up quickly if you’re there a while. There are 4 Irish bars outside the main entrance of the hotel which are ridiculously loud up until 3/4AM so good luck if you’re a light sleeper or have young children. Of course you could close the windows but that’s no use as the noise remains just as loud, plus closing the doors and windows turns the room into a sweatbox so that’s a no go. Some food and drinks also aren’t included in the ‘all inclusive bracket’ so I’d keep an eye on that. If you have a late flight back too, there’s a €30 extra fee to pay if you’d like to keep the room till 6pm if available, otherwise prepare to shower by the pool. Also you have to ask the night before to check if your room is free but we were met with a simple ‘no’ and laughter from the receptionist. The cleaners also broke an aftershave of mine that wasn’t cheap and didn’t own up to it or anything. I understand accidents happen but some accountability would have been nice instead of being told there’s nothing they can do about it as there’s no cameras to prove they did it. All in all, it was a decent holiday but the above negatives left a sour taste making us not want to return.