Mur Neptuno Gran Canaria - Adults Only
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Ingles

Mur Neptuno Gran Canaria - Adults Only

Av. 8 de Marzo, 29, Playa del Ingles, Canary Islands 35100, Spain
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Amenities
Golf Course
Outdoor swimming pool
Surfing
Sauna
Massage Room
Fitness Room
Public parkingFree
Airport pick-up
All amenities
Property Description
Located in San Bartolomé de Tirajana (Playa del Ingles), MUR Hotel Neptuno Gran Canaria - Adults Only is steps from Yumbo Shopping Center and a 3-minute drive from Maspalomas Dunes. This eco-certified hotel is 13.3 mi (21.4 km) from Amadores Beach and 16.2 mi (26.1 km) from Mogan Port.
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8.5/10
Very Good
Cleanliness8.5
Amenities8.5
Location8.5
Service8.5
All 88 reviews
Surroundings
Airport: Gran Canaria Airport
(30.7 km)
Landmarks: Massage Escape
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Double Room With Balcony And Pool View
5

Double Room With Balcony And Pool View

2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
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Standard Double Or Twin Room With Balcony And Pool View
3

Standard Double Or Twin Room With Balcony And Pool View

1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Standard Double Or Twin Room With Balcony
5

Standard Double Or Twin Room With Balcony

1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Double Room With Balcony
5

Double Room With Balcony

1 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability

Guest Reviews

8.5/10
Very Good
88 reviews
Verified Reviews
  • Cleanliness8.5
  • Amenities8.5
  • Location8.5
  • Service8.5
Average for similar properties in Playa del Ingles
Most Mentioned
AI Summary
Convenient location near Yumbo Centre, beach, and attractions with easy transportation access. Praises for friendly, multilingual staff and high cleanliness standards. Guests appreciate varied, delicious breakfast options.
Y‍i‍b‍u‍s‍h‍o‍u‍j‍i‍z‍o‍u‍t‍i‍a‍n‍y‍a
July 31, 2023
The location of the hotel is good, just over ten minutes' walk from the famous Yingren Beach. At the back door of the hotel is a large market with shops, bars and restaurants. The room is quite big and very clean and tidy. Breakfast is particularly rich and varied. Especially the orange juice is completely freshly squeezed! Must like 👍The hotel will hold a pool concert in the evening, and the female singer sings really beautifully. The employees are very enthusiastic and take the initiative to help with luggage. The restaurant staff are also very welcoming. The flaws are: the safe cannot be used due to lack of electricity, and the toilet seat is not decorated properly: it leaks.
Original TextTranslation provided by Google
D‍a‍n‍i‍e‍l
May 20, 2025
The property was great, very clean and comfortable. Close to many outlets and easy to get a taxi from. Staff were really good. Drinks were very cheap. Really good deal for hotel.
D‍a‍r‍r‍e‍n
April 16, 2025
Was in awful room but couldn't move on arrival or next day I was only offer a room swap once I had unpacked and would need to repack and wait for the room to be cleaned Rea
R‍i‍c‍h‍a‍r‍d
April 13, 2025
Another fantastic stay at Neptuno. It’s my hotel of choice when staying at Playa. The pool area is fantastic with a bar, sauna and steam room. The staff are friendly and will go out of their way to help you. I always was greeted with a smile, the food is delicious. I like the grill and the grill by the pool in the bar area. The room has all the facilities you will need. My only concerns were the water in the pool being murky and people dragging a chair across the floor at all times in the room above me. Other than that I had a lovely time and will be coming back. The hotel also backs onto the Yumbo.
R‍i‍c‍h‍a‍r‍d
April 2, 2025
Hotel Neptuno, Gran Canaria I am a regular visitor to Gran Canaria but this was my first stay at the Neptuno. Although I knew it had a good reputation I was a bit wary about potential noise from the neighbouring Yumbo Centre. It turned out to be a non-issue. I had a lovely stay. The room was simple but comfortable and very clean, the public areas are attractive and the facilities good, including a gym and wellness area. Staying on a half board basis I found the selection at dinner pretty good, augmented by the nightly selections fresh from the grill. The staff were utterly delightful. I will happily stay there again.
T‍o‍m‍i
March 26, 2025
The staff was very friendly and helpful. In the evenings, the music from the nearby nightclubs could be clearly heard in the hotel room.
P‍a‍t‍r‍i‍c‍k
April 22, 2025
Impeccable service & spotless rooms! 4/5 would stay again. Good blend of comfort.
S‍t‍e‍p‍h‍e‍n
February 25, 2025
Excellent Service Although service was excellent and we had read the hotel had recently been refurbished, it did still appear dated in areas. We do think the 4* rating is pushing it.

Services & Amenities

Outdoor swimming pool
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child policies
Children are not permitted to stay in this room type.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 171
Phone:+34-928-777492
Located in San Bartolomé de Tirajana (Playa del Ingles), MUR Hotel Neptuno Gran Canaria - Adults Only is steps from Yumbo Shopping Center and a 3-minute drive from Maspalomas Dunes. This eco-certified hotel is 13.3 mi (21.4 km) from Amadores Beach and 16.2 mi (26.1 km) from Mogan Port.

Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Restaurante, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature bidets and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Mur Neptuno Gran Canaria - Adults Only?

The check-in time at Mur Neptuno Gran Canaria - Adults Only is 15:00-23:00 and the check-out time is 12:00.

What amenities and services does Mur Neptuno Gran Canaria - Adults Only have?

Mur Neptuno Gran Canaria - Adults Only has the following amenities and services: Shuttle Bus Service.

Does Mur Neptuno Gran Canaria - Adults Only have a swimming pool?

Yes, Mur Neptuno Gran Canaria - Adults Only has a pool.

Are pets allowed at Mur Neptuno Gran Canaria - Adults Only?

Unfortunately, pets are not allowed at Mur Neptuno Gran Canaria - Adults Only.

Does Mur Neptuno Gran Canaria - Adults Only provide breakfast?

No, Mur Neptuno Gran Canaria - Adults Only doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at Mur Neptuno Gran Canaria - Adults Only?

Prices at Mur Neptuno Gran Canaria - Adults Only are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Mur Neptuno Gran Canaria - Adults Only?

Gran Canaria Airport is the closest airport to Mur Neptuno Gran Canaria - Adults Only, and it is about 24 mins from hotel by car (30.7 km).

What is the cancellation policy for Mur Neptuno Gran Canaria - Adults Only?

The cancellation policy for Mur Neptuno Gran Canaria - Adults Only varies depending on the type of room and booking conditions.

About This Property

Nearest AirportGran Canaria Airport
Distance to Airport30.67KM
Average Price FromMXN4381
Hotel Star Rating4