3-Star Hotels in Playa del Carmen

This is a very nice small hotel with extraordinary service. We stay here every time we are in Playa del Carmen. You feel so comfortable in this place, that you really feel like home. This was our fifth time and we stayed for 8 days. The hotel is excellently located 5 minutes walk from the beach and two blocks from la Quinta Avenida, that is the heart of Playa del Carmen, full of restaurants, bars and cafes, but despite this, the hotel is very quiet and the environment is very relaxed. And this place is cheap when you consider the prices in Playa del Carmen. We strongly recommend it!

The hotel is an older hotel. The location is great for access to the beach and walk around 5th Ave. The bartenders and the travel shop/scuba shop were great the hotel maintenance and front desk staff were not the best. We did have issues with our rooms and they were fixed eventually except the king room that we booked was not available and we had to share a double bed. Iit’s an older hotel with musty smells and stuck drawers. The pool closed early on a Saturday night (8pm) but the mariachi/karaoke can play until 11pm and the noise will carry into the room. The kelp on the beach is filled with sand fleas and we came home with over 100 sand flea bites between the 5 of us. The buffet was ok but not worth $45 per day per person.

We just had the dubious experience of staying at Reina Roja Hotel, an empty bathhouse, er, a “boutique hotel” in the center of PDC. We stayed there because we had read some places saying that it was one of the gay-friendly hotels in town. Regrettably, I did not log in to Travelocity and check the reviews (lesson learned!) First, the good (hey, can’t be all bad, right?): The TVs are upgraded and large. Breakfast is provided – and it’s OK for the most part. Parking is available for a small fee. The hotel is steps away from the famed tourist-trap Quinta Avenida, if you care to be that close to it. And, while it’s a weird design aesthetic, it is a coherent one; to me, it felt pretty creepy and liminal – which isn’t necessarily bad. Now, the bad: This is a NOISY place. Techno starts at ten AM and continues through the early morning hours. I had a falling rain soundtrack turned up to monsoon levels to mask the thump-thump-thump of techno. If you decide after this review to actually stay here, either drink yourself into a coma, bring lots of Ambien, and/or have great earplugs. Furnishings are sp**** and uncomfortable. For example, the bed is firm. Very firm. Klingon-style firm. The sofa was poorly padded as well – and there was only one bedside table. Lighting? Mostly for design, not practicality. No lighting conducive for reading, either by the bed or the sofa. Washcloths are hoarded like gold for some reason (I noted it in another review); we requested more than one, but didn’t get them. Water pressure in the shower? I know, shower issues are a common problem in Mexico - well, this place has them too. The rain shower head provided more of a drizzle (and small for a rain head) – and the temperature fluctuated wildly from just right to boiling hot in a split second. Don’t be tempted by the claims of “boutique”. Or the low price. You can find much better properties in the same price range.

A woman travels alone and finds a good location and finds it !!! The room was white and clean and tidy. It was better to have a slide door between the living room and the bed room and between the bed and the closet. There was a separate guest toilet so that couples and two friends could travel comfortably when sharing a room. Even the shampoo and body wash scents were luxurious herbs. The kitchen is fully equipped with cooking utensils, washing machine, dryer and dishwasher. I just need to buy all the detergents !!! The jacuzzi was even better in the open air and I was very reluctant to go to the beach because I was traveling alone. Breakfast was eaten at the cafe in the building, but the amount was small but the service was clean and the working people were good. It was uncomfortable that there was no iron board !!! I booked one day first and liked it and extended it one more day. It was a little expensive compared to other places, but I want to use it again!

The Reef Playacar was such a lovely experience. The grounds are gorgeous with lush jungle plants everywhere. One of the many highlights was the staff. They were so friendly and attentive. Agustin, the mixologist, is a true artist!! He made the most beautiful drinks I’ve ever seen. The flavors were balanced and delicious and he designed drinks based on what we liked. We were celebrating a birthday and Agustin, Santiago, Alejandro, Isela, Liner and Andrix made it so special.

The hotel is close to the seaside, online booking is much cheaper, there are about 10 free parking spaces, the health is good, the rooms are relatively large, the decoration is a bit old, the bathroom is not very good, there is a swimming pool, other facilities are not seen There are supermarkets and restaurants in the surrounding area. It is very convenient to eat and buy things. There are many bars and souvenir shops on the beach.

The hotel is very comfortable and comfortable and is very comfortable. The hotel is in the middle of a medium or good hotel. You have to decide ... Pessim Wifi , without lift (3 floors per staircase with bags!), unprotected room door, metal curtains in bad condition, terriblely bad towels, dishwashed! Breakfast !!! A half square , in another hotel, please .. do not offer this service , play against them .. we prefer breakfast in another place ...MALISIMO! I wouldn't come back!!

I don’t even know where to start. Residence Inn at Marriot Playa Del Carmen has to be on of my pleasant hotel experiences ever. Starting from the positive vibe you feel as soon as you enter the premises all the way to when you checkout, they make you feel like a truly valued guest. Staff Everyone keeps smiling at you and they always try their best to accommodate your requests. Willy(security) was always there to assist whenever we arrived at the hotel. He was very professional and knowledgeable of the area, so he could put you on the right track regardless of which destination you were trying to get to. Gabriela (front desk) was super pleasant to work with during our check-in, when we had to extend our stay and every others time we had to request assistance from her. She always had a smile on her face and truly made us feel welcome. Cleanness The hotel appears to be brand new, with modern amenities and great décor. They keep all the common areas squeaky clean. I had to work from my room, so oftentimes when Domingo and Paulina came by to clean the room, I was in the middle of a meeting, but they never gave up on me and kept coming back until they made sure my room was clean on daily basis. Amenities Considering it is a hotel, they have an amazing gym and rooftop pool. I was hesitant about working out there at first when I made a reservation, but after seeing the equipment, size and clean environment they have at the gym, I actually looked forward to working out in the mornings. Food They serve decent breakfast(included) in the mornings between 7 to 10 am. They also have a specious dining area, so you will never have an issue finding a table. Waiters are also amazing, they try everything they can to make sure you have a pleasant dining experience. Thank you for an amazing experience, we will be back!

From 05/27/23 until 06/01/23 this was the 3rd time I've ever been to this hotel, but the 1st time since 2009. My experience was a negative one, sadly. There was a blonde receptionist I first met who was fine. It was the brunette receptionist that was not accommodating, not friendly. This hotel has 2 buildings, one on 5th Avenue and the other 10th Ave. They put me in the 10th Avenue building where there was no one on site. 6 days, I did not see anyone, day nor night. Walking through the courtyard at night and not one room had lights on. No one at the jacuzzi, nothing. I asked to be moved from this building to the main building where there were other guest visible and the brunette receptionist said no and walked away. There was another employee that I asked and he said no. I stated that I would look for another hotel and that other employee said ”ok”. I only had the breakfast plan and ate 2x in the cafe and the food was ”ok”. The first day I was still a little hungry and took a little box of cereal with me. I got stopped at the door and was told that I could not do this. The only positives: (1) I had a clean room and (2)the tours planner Bernardo was great. He was the only person to treat me nice and talk to me like a friend vs. a number. I had enjoyed this place in the past but will probably never come back.

we stayed in one of the rooms with a balcony facing the street, very cozy hotel and we sat on the balcony every evening. the staff are incredibly nice, Jessica especially but everyone was very helpful. If you are going to a Rooftop bar/pool, we can recommend Be playa, 20 minutes walk to Punta Esmeralda or 4 minutes to the regular beach. We can also recomend: Eat at Don Sirloin and El Fogon, food and sometimes live band at Lost Tiki. A trip to Rio Secreto and cenote Azul. Boat tour to Isla mujeres and Isla Contoy (from Cancun). Have a great trip! A and K