The Fives Beach Hotel & Residences
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

The Fives Beach Hotel & Residences

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Predio El Limonar Fracción 1, Xcalacoco, Playa del Carmen, Quintana Roo 77710, Mexico
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Amenities
Front Desk with Limited Hours
Alcohol-Free Rooms (On Request)
Halal meals provided
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Property Description
The Fives Azul Beach Resort, by Karisma features oversized, luxurious, tastefully designed 1, 2 and 3 Bedroom Resort Residences, with private rooftop lounge decks at Pent-houses as well as an upscale, all-service spa. The hotel is strategically located in Playa del Carmen on the Riviera Maya, just 40 minutes south of Cancun International Airport. With this great location, guests can experience convenience first hand with the charming restaurants, shops and local attractions of downtown Playa del Carmen, just 10-minutes away. The area provides many other popular attractions, including the notable selection of world class exclusive Championship 18-hole golf courses only minutes away.
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8.4/10
Very Good
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 40 Reviews
Surroundings
Airport: Cozumel International Airport
(41.9 km)
Airport: Cancun International Airport
(50.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Two-Bedroom Penthouse Residence

Two-Bedroom Penthouse Residence

2 King bed or 1 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Three-Bedroom Penthouse Residence
1

Three-Bedroom Penthouse Residence

2 King bed and 1 Double bed or 1 King bed and 3 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Two-Bedroom Residence

Two-Bedroom Residence

2 King bed or 1 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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One-Bedroom Residence
7

One-Bedroom Residence

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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One Bedroom Penthouse Residence
4

One Bedroom Penthouse Residence

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe Room
4

Deluxe Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Three-Bedroom Residence

Three-Bedroom Residence

2 King bed and 1 Double bed or 1 King bed and 3 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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One Bedroom Swim Up Residence
8

One Bedroom Swim Up Residence

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

8.4/10
Very Good
40 reviews
Verified Reviews
  • Cleanliness8.4
  • Amenities8.4
  • Location8.4
  • Service8.4
Average for similar properties in Playa del Carmen
Most Mentioned
J‍a‍m‍e‍s‍ ‍P
April 14, 2025
Great food! Not expecting that from an all-inclusive. Wonderful pools, and beach area. Great morning yoga classes, and well appointed gym. Super nice staff. Clean contemporary buildings and great service. Not super-high end chic vibe, just fun casual. The price is pretty amazing considering what you get and that they don't nickel and dime you on anything -- down to the free contents in the fridge. Some people we met have gone there for ten years. We will probably go back with our grown up kids next year.
6‍4‍7‍l‍a‍n‍a‍c
April 14, 2025
From the moment you step in to the resort, you enter tropical paradise. After welcome drink and no wait to check in, we were taken by golf cart to our room . We had a spacious two bedroom suite that accommodated our family of 5. During the week there, we enjoyed beautiful grounds, fresh food, amazing pools, blue ocean and fresh food. All staff members work hard to make sure your visit is enjoyable. We participated in Pilates classes, son went to kids club few times. Definitely would return.
W‍a‍n‍d‍e‍r‍e‍r‍2‍2‍2‍5‍9‍0‍2‍6‍4‍3‍6
March 18, 2025
Very beautiful property and well maintained resort. Lots to do, plenty of eating choices, great entertainment. Scenery is great and the staff is very nice and helpful. Breach is nice but kind of rocky, wear your water shoes! Could have better communication in form of a welcoming package on arrival or in the room. We no idea where the restaurants were and what time they were open. We were able to ask questions and get answers but it would have been much easier with a detailed packet of info. If you speak English and want to watch TV in your language you are pretty much out of luck. Our TVs only get news, sports and FX. Granted, we weren’t there to watch tv but on the one rainy day and at bedtime it would have been nice to have more choices. We tried to change the language on the TVs but it didn’t work. They sent a guy to help us and he barely spoke English and was worthless. Bring a laptop or whatever and stream if you want to watch anything good. Room service takes a while and there is a delivery charge even though it was “all inclusive.” There are other things that aren’t “all inclusive” either but most things are included.
S‍t‍e‍f‍a‍n‍i‍a‍ ‍M
March 21, 2025
Everything was perfect, just an amazing holiday. Thanks to all the staff in particular the Tui rep and Arturo the guy who works at the mestizio bar and at the Plaza bar. If you love massages look at the beach for Gustavo and the lady Mago from OM massage, they are amazing and it costs much much cheaper that inside the resort.
k‍e‍l‍l‍y‍ ‍j
March 20, 2025
First time at the fives and loved it! There are so many things to do daily on site. while staying on site, food, spa, entertainment, the grounds. The Yoga & Fitness classes lead by Lo who was at the resort all week with NRG2GO were exactly what my body needed and were so fun. She spent time asking about us, making the classes different each day and was passionate about wellness, it truly showed. The variety of food available was abundant, with so many different options to keep you excited. The smoothie bar was an huge plus. We participated in the tecezmal ceremony and it was beyond words. The spa offered so many included activities like body oils, body scrubs and DIY facials. Such a relaxing holiday.
L‍ ‍C
March 19, 2025
Attended for a family wedding March 2025. Travelled with a group of 33 including a few kids. Great experience from start to finish. Beautiful resort! Very well-maintained and staff are always working so hard. Cenote and lush jungle ( with monkeys) made for great walks around the resort. ( but if you want to see them, you must get up early in the morning.) Tons of great restaurant options. Even the buffet was fantastic! Rooms super clean and beds very comfortable. Our balcony overlooked adults only pool. Tate. My only complaint would be that it was a little too large for my liking. (But I am a small town girl lol)
j‍e‍l‍i‍z‍m‍a‍t‍t‍s‍o‍n
March 17, 2025
Just spent another week at this great resort! This time, we had another family with us and we had children ranging from 11 to 17 years old. Everybody had a blast. The food was amazing and plentiful. We were able to make reservations as part of our membership, but I know this can be limited. The buffet at night is always a great to back up. The beach is great as well and there’s plenty of snorkeling under the dock/pavilion with loads of fish. The grounds are well kept, and the wildlife is plentiful. The rooms are spacious and we stayed in buildings 500 and 800. One word of caution: you cannot reserve the beach or pool beds in the morning unless you remain with your personal belongings. They are watching this closely and will move your items if you are not with them. A big thank you to our ambassadors, Larissa and Frank. Our pool ambassador, Bernabe, we had an incredible rooftop dinner, courtesy of Israel and Chef Matteo. And lastly, our excursion snorkeling, complements of Conrado, was amazing.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2025
The Fives Beach Hotel was a great experience. The grounds were beautiful and very clean & kept. We enjoyed the evening/night entertainment, that was great! The property is huge, which did not have the time to experience all of the property, but many of the restaurants/bars, pool, and room was amazing. The staff was very helpful and pleasant. The only downsize to the property was 1. there were not enough trolley stops to get around the property and 2. there should be more seats/chairs for the free evening/night entertainment. Nonetheless, The Fives was an unforgettable experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 1, 2025
My partner and I stayed at the Fives Beach Hotel & Residences from May 4 to May 9, 2025, and what an outstanding experience it was! As someone with a severe egg allergy, traveling can be stressful. However, the staff at the Fives Beach Hotel went above and beyond to ensure I felt safe and cared for. At every meal, there was a personalized note with my name, and I was consistently reassured that all precautions had been taken to avoid any egg contamination. I can confidently give a 5-star rating for the food at this hotel. I’ve stayed in many luxurious 5-star hotels, and the Fives Beach Hotel truly exceeds many of them. We tried all the restaurants, and my favorite was Arezzo and Sea Olive, where I had the pleasure of meeting the chef from Naples. We also enjoyed delicious pizzas at lunch an absolute treat! Fernanda’s warm welcome, Rosalinda’s attentive service, and the kindness of their entire team made this a dream vacation. We were also fortunate to meet Jimmy, a passionate and dedicated professional. It's people like him who bring prestige to hotels like the Fives Beach. A heartfelt thank you to Francisco, who personally made sure every meal was both delicious and egg-free. You've built a team of true professionals—I tip my hat to you! We will definitely be returning before the end of the year. This stay will remain a beautiful memory for us.

Services & Amenities

More Amenities
Front Desk Services
Food & Drink

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 12:00

Front desk hours: [Mon-Sun]07:00–23:00

The host or staff will greet you upon arrival

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleA la carte
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Children 17 years old and under
Contact property
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2023
  • Number of Rooms: 224
The Fives Azul Beach Resort, by Karisma features oversized, luxurious, tastefully designed 1, 2 and 3 Bedroom Resort Residences, with private rooftop lounge decks at Pent-houses as well as an upscale, all-service spa. The hotel is strategically located in Playa del Carmen on the Riviera Maya, just 40 minutes south of Cancun International Airport. With this great location, guests can experience convenience first hand with the charming restaurants, shops and local attractions of downtown Playa del Carmen, just 10-minutes away. The area provides many other popular attractions, including the notable selection of world class exclusive Championship 18-hole golf courses only minutes away.

Frequently Asked Questions

What are the check-in and check-out times at The Fives Beach Hotel & Residences?

The check-in time at The Fives Beach Hotel & Residences is 15:00-23:00 and the check-out time is 12:00.

Are pets allowed at The Fives Beach Hotel & Residences?

Unfortunately, pets are not allowed at The Fives Beach Hotel & Residences.

How much does it cost to stay at The Fives Beach Hotel & Residences?

Prices at The Fives Beach Hotel & Residences are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to The Fives Beach Hotel & Residences?

Cozumel International Airport is the closest airport to The Fives Beach Hotel & Residences, and it is about 1 hour 43 mins from hotel by car (41.9 km).

What is the cancellation policy for The Fives Beach Hotel & Residences?

The cancellation policy for The Fives Beach Hotel & Residences varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport41.94KM
Average Price FromNZD2215
Hotel Star Rating4