Thompson Playa Del Carmen Beach House
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Thompson Playa Del Carmen Beach House
#8 of 4-star Select Hotels in Playa del Carmen
Playa Calle 8 Nte Y Playa S/N, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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With a stay at Thompson Playa Del Carmen Beach House, by Hyatt in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.5 mi (0.8 km) from Mamitas Beach.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 63 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPublic ParkingAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting RoomCurrency ExchangeLuggage Storage
All Amenities
Surroundings
Landmarks: Museo Frida Kahlo Riviera Maya
(<100m)
Landmarks: Zenzi Beach
(120m)
Landmarks: 3D Museum of Wonders
(240m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
4
Two Queen Room with Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Wardrobe
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8
Junior Suite with Partial Ocean View
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Wardrobe
Cable Channels
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14
Suite with Ocean View
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Wardrobe
Check Availability
4
Pool View King Room with Terrace
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Wardrobe
Check Availability
5
Ocean View King Room with Terrace
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Wardrobe
Check Availability
10
Panoramic Balcony Ocean Front Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Wardrobe
Check Availability
5
PART OC FRNT KNG
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
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Guest Reviews(63)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Avia
January 27, 2024
I loved everything about this hotel! The location, the staff and the a**osphere. Everything was amazing thank you guys so much!
Heinz
October 28, 2023
The second we were greeted we were asked for a security deposit which is not displayed in the ******* page. We told this to the host and he behaved unprofessionally, made us late for the event we were attending and shouted over my wife and I while we were trying to solve the situation.
On the second night asked housekeeping to come back later, they didn’t and asked front desk to help us out, for which they didn’t as well.
The facilities are clean are beautiful with a nice access to the beach.
I would recommend you consider another hotel before engaging with this one.
stephanie
September 21, 2023
I loved everything about this hotel. Centrally located, spacious and clean rooms, and great staff. I will definitely be returning.
Viktoriya
July 27, 2023
Nothing special just another corporate hotel in term of layout, decor.
Cons: Bathroom shower overflowed making tile slippery and unsafe. Beach is very undesirable.
Pros: Staff were all very courteous, polite, extremely accommodating. Drinks at the bar were great. Food we ordered was very good. Tequila tasting was fun. Location of the hotel is convenient to all your needs: restaurants, bar, entertainment, coffe shops, or shopping....
Brenda
June 7, 2023
They have 2 extra, high charges: incidentals (like $100/day) per day, not stay and resort fee of $35 for a gym, business center, yoga classes they dont have! you have to walk 5 blocks to another property if you want any of that. Yoga isnt offered every day, you need to check with them. They dont clean the rooms or change the sheets you have to hunt them down to get the service. It was until day #7 that we got a rug for the shower. Floors aren't cleaned as our socks were dirty from walking inside our room. Food is expensive & mediocre, service is bad, drinks are bland & diluted. Room service options are limited. Same 2 drinks $25 one day and $37 another day. I was stopped in the hallway after breakfast before walking to my room and asked for an ID, however they didnt ask my boyfriend for anything, as if i was a what? "because i saw you standing outside". The safe from one day to the next said wrong code and they said i forgot it... been using the same one for years... shady! Online pictures show a hotel with a beach, and beach club. It doesnt even have a beach and you dont want to sit or walk on their rocks as there are a lot of weird people hanging out there. I will never recommend this place and definetly not goint back. Not recommended if you have your car or a rental as they charge even if you self park. Its very inconvenient to drive to the property.
Kara
June 1, 2023
Nice small hotel on the water. Rooms are large, modern, and comfortable. The staff was super friendly and helpful, and the location is convenient. Pool area is very small and there is no beach to speak of, but you can use the other Thompson Hotel's pool which is larger a lot nicer.
Adolfo
April 11, 2023
The service was excellent, very friendly, professional. The hotel was always spotless. The only complaint:the music from the 2 places on the corner of 5 Ave. wayyyyyy too loud
Gabriel
April 6, 2023
We stayed at the wonderful main house the last time we were in Playa and decided to stay at the Beach House this time. Upon check-in, we were given a room that was disappointing, so we asked for options. We were offered the panorama view room, which was FANTASTIC. It had a huge terrace overlooking the beach/ocean. The room itself was very large, well appointed, and we felt spoiled to be there. The terrace also had a plunge pool. Unfortunately, the water had not been changed and was green. (distasteful, but we did have the hotel pools) We mentioned this to the front desk and after some awkward excuses, they said they would have someone come and change it. Well, they did, but they left the taps running and when we came home after an evening out, the water was overflowing. This, and the fact that housekeeping neglected to replace our coffee pods and cups for a few mornings were the only issues. Generally, the hotel is lovely, our terrace and view couldn't have been better, and the staff were overall very lovely. We honestly wouldn't hesitate to stay at the Thompson (both) again.
Douglas
February 17, 2023
We have stayed here before and love the hotel, staff, location and view but since the last time here there seems to be a competition to see who can be louder with the DJ music. We stay here to listen to the waves not the loud music.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 09:00–12:00
Front desk hours: 24/7
To check-in, contact the property 3 days in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, American
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2019
- Number of Rooms: 27
With a stay at Thompson Playa Del Carmen Beach House, by Hyatt in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.5 mi (0.8 km) from Mamitas Beach.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch or dinner at CGrill, a restaurant which specializes in seafood, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 27 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch or dinner at CGrill, a restaurant which specializes in seafood, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 27 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Fitness Room
Public ParkingAdditional charge
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Currency Exchange
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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