Iberostar Quetzal
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Iberostar Quetzal
Health Protected
#9 of 4-star Select Hotels in Quintana Roo
Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, Playa del Carmen, Quintana Roo 77710, Mexico
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Located in Playa del Carmen (Playacar), Iberostar Quetzal - All Inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury resort is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 102 Reviews
Amenities
Outdoor Swimming PoolDivingSnorkelingSaunaSpaFitness RoomPublic ParkingFreeBarTennis CourtRestaurant
All Amenities
Surroundings
Airport: Cozumel International Airport
(37.8 km)
Landmarks: Dressel Divers Playa del Carmen
(180m)
Landmarks: FIT&FUN Túcan-Quetzal
(250m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Premium Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
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5
Double Premium Accessible Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
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5
Two-Bedroom Family Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
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3
Room Last Room Available
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
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5
Double Premium near Beach
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
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5
Premium Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
5
Double Premium Tropical View
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
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3
Junior Suite Ocean Front Beach Access
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
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7
Double Premium near Pool
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
12
Ocean Front Junior Suite
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
19
Junior Suite
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
1
Two Bedroom Ocean Front Penthouse Suite
2 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
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Guest Reviews(102)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Guest User
August 15, 2021
If I could give 0 I would.
We left after one night. Was up-charged before we entered our room. Food and drinks at hotel was horrible. Pool was filthy. Beach was full of sea****. After payer more than $3.5k I was refunded $647.
I will unsubscribe- never use this service again- and hope to stop receiving emails from TRIP. By the way ……keep your coins
Shisandao-X
December 30, 2022
這次在坎昆住了兩家五星級全包酒店，另一家是大名鼎鼎的Hotel Xcaret Mexico （下稱X）。相對於硬件設施、風景更勝一籌的X，我更推薦這家中國遊客不太熟悉的Iberostar Quetzal （下稱Q）。我們是聖誕節去的，Q酒店的價格不到X酒店的一半（當然X酒店包含了遊樂園門票，值不值自己算），離Xcaret水上樂園也不遠。
環境：
Q是很有特色的一家酒店，如同生活在與動物和諧相處的亞馬遜叢林裏，孔雀悠閑地在房間旁、小路邊散步，運氣好還會飛到房間的陽台欄桿上讓你近距離觀察；有心人還能看到吼猴、巨龜、蜥蜴…怕動物的人也不用擔心會被突然驚嚇，除了鳥類基本是圍在固定區域的。
風景：
Q酒店最大的自助餐廳在一個下沉式花園旁，一兩個人用餐選個靠近欄桿的位置用餐賞心悦目。X是花園，Q是叢林。
餐飲服務：
Q酒店有種賓至如歸的感覺，服務員更開心隨和，酒水敞開了喝，自助餐新鮮花樣多、基本不用等位，平時不太有海鮮（據説是保護海洋），聖誕那天大龍蝦、生蠔暢吃，一點不帶吝嗇的。相比之下，X酒店的服務員都是一副拿人錢財替人消災的感覺，自助餐人不多也要等位，看着地方大其實吃喝花樣少。
活動：
海灘是開闊的沙灘，沒有聞到其他酒店評論的腥臭味。對我來説有海的話游泳池就是多餘的了，但是游泳池、海邊經常有酒店組織的搞氣氛活動，還有無限暢飲的雞尾酒。有降落傘、摩託艇各種收費項目。建議天氣晴朗的時候報名參加酒店的浮潛（五十幾刀），我看到了海龜和鰏鱝。
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Herbert
February 28, 2024
Beach is absolutely perfect, staff are amazing, property and rooms were very clean, more food choices than you can imagine.
Nancy
February 23, 2024
We loved the amenities, the junglelike a**osphere with wildlife, the food and drink, and the amazing, friendly, helpful staff.
Maria Elisa
February 22, 2024
Beautiful jungle environment. Peacocks on the grounds and monkeys in the trees. The restaurants, especially the buffets were amazing. The staff were kind and hospitable. Loved my time and will definitely return.
Brent
February 18, 2024
They do not have enough beach chairs. Half of the beach is RENTAL CHAIRS for 63 usd! Per person! This is unacceptable! There is 100 empty chairs while everyone fights for an available seat. I have never been to a resort that makes you battle for a seat. They upcharge you at every turn they can. Very vampiric business tactics. The room was not properly cleaned and had old food left in the fridge. Staff at the night bar left early and laughed as they walked past. The beach bar is overwhelming busy yet they will not staff it appropriately. The rooms are very dated, with only 2 available receptacles (after unplugging the tv and lamp). The resort itself is beautiful, but it is sullied by poor management, fake promises and its severe over crowding. Truly disappointed.
Gina
February 7, 2024
The property is beautiful and the staff was great. My suggestions - screen doors on the sliding glass doors so we can leave the window open to listen to the ocean without letting critters or bugs in. Also, a real coffee pot in the room so that we can make decent coffee without walking all the way to the restaurant. The little coffee makers in the room are not very good.
Joseph
January 23, 2024
The resort was amazing, staff super accomodating and the beach was absolutely gorgeous, very well maintained
Raul
January 18, 2024
Loved the overall property. The jungle area between Quetzal and Tucan was beautiful. Staff was very helpful and courteous. Food options were good for the most part…found my favorite things after a few days that I migrated towards. Wasn’t really a fan of the Italian restaurant. The smokehouse was really good, and I am coming from Texas! My kids loved the beach, pool, and the entertainment. I would come back to this resort again.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 1 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.1/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 67
Located in Playa del Carmen (Playacar), Iberostar Quetzal - All Inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury resort is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Japanese cuisine at Bonsai Restaurant, one of the resort's 8 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Japanese cuisine at Bonsai Restaurant, one of the resort's 8 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Diving
Snorkeling
Sauna
SpaAdditional charge
Fitness Room
Public ParkingFree
Bar
Tennis Court
Restaurant
Meeting RoomAdditional charge
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Kids' Club
Restaurant
Restaurant
No additional info available
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